Lettings Branch Leader - Uncapped Earnings & Impact

haart Estate Agents; Ealing; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

On-target earnings >£60k

Basic salary £20k–£32k

£2,500 first 3 months

Uncapped commission

Company car

Career progression

Elevate incentive program

Employee Assistance Programme

Job summary

haart Estate Agents is seeking an ambitious Lettings Branch Manager in Ealing to lead a busy lettings team, drive performance, and build strong client relationships with landlords and tenants.

You’ll manage daily operations, coach staff, and focus on generating new business while upholding high compliance standards. A company car and uncapped commission accompany a strong OTE package.

Qualifications

• Full UK Driving Licence
• Minimum 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Ability to lead a team and drive KPI performance
• Strong client relationship skills with landlords and tenants
• Ability to develop and implement business plans for the branch
• Ability to monitor local competition and adapt strategy
• Solid understanding of current lettings legislation
• Ability to manage high volume workloads and deadlines
• Outstanding customer service and communication skills
• Ability to work on own initiative
• Excellent phone etiquette and professional presentation
• Proficient with basic IT tools (Microsoft Office)

Responsibilities

• Lead daily lettings team meetings and set clear targets
• Coach team to achieve KPI performance and provide feedback
• Monitor individual performance and conduct regular one-to-one reviews
• Encourage development and progression within the team
• Drive new and repeat business through strong landlord/tenant relations
• Develop and maintain relationships with landlords and tenants
• Coordinate viewings with tenants to meet needs
• Negotiate offers and secure new tenancies
• Ensure compliance with regulatory standards and risk management

Skills

Driving licence

Residential lettings exp

Team leadership

Communication

Business planning

Competitor analysis

Legislation knowledge

Time management

Customer service

Initiative

Telephone manner

IT skills

Attention to detail

Tools

Microsoft Office

Job description

haart Estate Agents is seeking an ambitious Lettings Branch Manager in Ealing to lead a busy lettings team, drive performance, and build strong client relationships with landlords and tenants.

You’ll manage daily operations, coach staff, and focus on generating new business while upholding high compliance standards. A company car and uncapped commission accompany a strong OTE package.