Lettings Branch Lead: Grow, Inspire & Perform

Loc8me; Lincoln; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive salary package

Birthday off (paid)

Christmas Eve off (when it falls on a,

Additional paid holiday entitlement –

Time Off in Lieu (TOIL)

Enhanced maternity & paternity leave

Pension scheme

Employee Assistance Programme (EAP)

Access to the loc8me Community Card (#

Referral bonus scheme

Paid professional courses & quals

Regular company social events

Job summary

loc8me is a fast growing nationwide student lettings business on a mission to deliver industry leading accommodation experiences for students and landlords. The Branch Manager will lead performance, culture and day-to-day delivery of the branch, overseeing lettings and asset management while ensuring exceptional service standards across the portfolio.

You will manage a team of Lettings Consultants and Asset Managers, recruit and develop staff, monitor KPIs, maintain compliance and drive

Qualifications

• Leadership experience is essential.
• Lettings experience is preferred.
• Strong organisational and operational management skills.
• Commercially aware with a performance-driven mindset.

Responsibilities

• Lead, manage and develop a team of Lettings Consultants and Asset Managers
• Recruit, onboard and train new team members
• Deliver monthly 1-2-1s, staff reviews and annual appraisals
• Set and review branch KPIs in collaboration with the Operations Manager
• Drive lettings performance and asset management standards across the portfolio
• Audit portfolio performance, inspection processes and compliance reporting
• Deliver weekly lettings reports and review monthly P&L performance
• Build and maintain strong relationships with Landlords, Investors and Contractors
• Conduct regular landlord meetings and provide investment advice
• Proactively generate and convert new landlord and investor leads
• Manage complaints professionally and efficiently
• Oversee compliance, legal notices and evolving legislation (including HMO licensing)
• Support utility management and in-tenancy processes
• Manage branch marketing, advertising and events alongside the Marketing Manager
• Maintain high office standards including compliance, upkeep and organisation
• Oversee company vehicles (MOTs, tax, servicing and upkeep)

Skills

Leadership

Lettings experience

Team development

KPIs and reporting

Job description

loc8me is a fast growing nationwide student lettings business on a mission to deliver industry leading accommodation experiences for students and landlords. The Branch Manager will lead performance, culture and day-to-day delivery of the branch, overseeing lettings and asset management while ensuring exceptional service standards across the portfolio.

You will manage a team of Lettings Consultants and Asset Managers, recruit and develop staff, monitor KPIs, maintain compliance and drive