Lettings Manager

Loc8me; Nottingham; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary package

Commission package

Birthday off (paid)

Christmas Eve off (weekday)

Additional paid holiday entitlement

Time Off in Lieu (TOIL)

Pension scheme

Employee Assistance Programme (EAP)

Discounts for loc8me Community Card

Referral bonus scheme

Paid professional courses & qualific.”

Regular company socials

Job summary

loc8me is recruiting a Lettings Manager in Nottingham to oversee day-to-day lettings activity and lead a small lettings team. You will ensure a first-class experience for tenants and landlords, driving performance against targets and smooth end-to-end lettings from enquiry to completion.

This role emphasizes strong customer service, regulatory compliance including Right to Rent, and collaboration with the Branch Manager to recruit and develop the team.

Qualifications

• Excellent organisational skills.
• Strong communication to deliver high-quality service.
• Ability to see a job through from start to finish.
• Experience in lettings (preferred).
• Self-motivated with initiative.
• Ability to prioritise workload and meet deadlines.
• Flexible and adaptable in approach to work.

Responsibilities

• Oversee day-to-day lettings activity within the branch.
• Lead lettings team and support the Branch Manager.
• Manage communications via phone, email, Live Chat and WhatsApp.
• Maintain lettings compliance knowledge and Right to Rent checks.
• Receive and process new enquiries from Tenants and Landlords.
• Advertise properties and proactively contact potential Tenants.
• Register applicants, arrange/viewings and provide feedback to Landlords.
• Negotiate offers between Landlords and Tenants.
• Run lettings reports and review team KPIs.

Skills

Organisational skills

Communication skills

End-to-end delivery

Lettings experience

Self-motivated

Prioritisation

Adaptable

Job description

Home Lettings Manager

Lettings

Lettings Manager

• location_city Nottingham
• account_balance_wallet £30,000.00
• business_center Full time

Who we are

Join loc8me – Where Ambition Lives

loc8me isn’t your average lettings agency.

We’re a fast growing, nationwide student lettings business on a mission to deliver industry leading accommodation experiences for both our students and our landlords. We don’t do mediocre. We don’t stand still. We grow, we improve, and we raise the standard, constantly.

When you join loc8me, you join a company where:

• Opportunity is real
• Progression is earned
• Standards are high
• Energy is contagious
• And ambition is encouraged

If you want a role where you can make an impact and not just fill a seat, keep reading.

The Role – Lettings Manager

We are looking for a Lettings Manager to oversee the day-to-day lettings activity within the branch. The ideal candidate will place a strong emphasis on customer service and be passionate about delivering a first‑class experience for our tenants and landlords. As a Lettings Manager, you will support the Branch Manager in leading the lettings team, managing performance against agreed targets and ensuring the lettings process runs smoothly from initial enquiry through to completion.

Key duties and requirements include:

• Developing and maintaining great relationships with Landlords, Tenants, and Contractors
• Ensure the Tenant and Landlord experience is exceptional
• Manage communications via, phone, email, Live Chat and WhatsApp
• Maintain lettings compliance knowledge and conduct Right to Rent checks
• Receive and process new enquiries from Tenants and Landlords
• Advertise properties and proactively contact our database of potential Tenants
• Register applicants, arrange viewings, conduct viewings and provide feedback to Landlords
• Negotiate offers between Landlords and Tenants
• Manage the lettings process from start to finish
• Review and audit lettings team performance and manage KPIs set by Branch Manager
• Assist the Branch Manager with the recruitment of the Lettings Team
• Oversee diary management
• Run lettings reports on a weekly basis and reported to the Branch Manager
• Advise landlords on general lettings regulations
• Maintain HMO licencing knowledge
• Maintain rental market knowledge
• Network to create opportunities
• Manage marketing events alongside Marketing Manager
• Recruit and manage Loc8tors time and performance

Essential skills:

• Excellent organisational skills
• Excellent communication skills in order to provide a high-quality to service to all customers
• The ability to see a job through from start to finish
• Experience in Lettings (preferred)
• Self-motivated and ability to work on own initiative
• Ability to prioritise workload and work to deadlines
• Flexible and adaptable in approach to work

Additional information

Why loc8me?

• You’ll be part of an ambitious, scaling business
• We invest in personal development and progression
• We encourage innovation and fresh thinking
• You’ll work alongside high-performing, driven people
• Your contribution genuinely makes a difference

This isn’t just a lettings role. It’s an opportunity to build a career in a business that’s going places.

Benefits

• Competitive salary package
• Commission package
• Birthday off (paid)
• Christmas Eve off (when it falls on a weekday)
• Additional paid holiday entitlement – up to 3 extra days after 1 year of service
• Time Off in Lieu (TOIL)
• Enhanced maternity & paternity leave
• Pension scheme
• Employee Assistance Programme (EAP)
• Access to the loc8me Community Card (exclusive discounts)
• Referral bonus scheme
• Paid professional courses & qualifications
• Regular company social events

Details & Salary

• Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
• Starting Salary: From £30,000.00 depending on experience
• Bonus Scheme
• Driving licence required and personal car preferred