Lettings Assistant

Connells-Group-2; Beaconsfield; On-site; GBP 21,000 - 28,000; Full time

Job summary

Finders Keepers is seeking a Letting Assistant to market properties for let, handle enquiries, conduct viewings, and take applications through to tenancy. The role includes admin support and assisting the team with tenancy processes while offering opportunities for progression and training.

The position emphasises a strong training platform, including the aim to achieve Property Mark qualifications and ARLA membership within 18 months of joining, and offers a comprehensive package with career

Qualifications

• 1 year customer service or front of house experience is required.
• Industry recognised Property Mark qualification and ARLA membership within 18 months of joining.

Responsibilities

• Respond to applicant enquires, qualifying and registering them.
• Conduct viewings and handle property marketing administration.
• Provide administrative support to the team.
• Handle referencing and create tenancy agreements.

Skills

Customer service

Education

Property Mark qualification

ARLA membership

Job description

An exciting opportunity has arisen for a Letting Assistant to join our team. Your main responsibility will be marketing properties available to let, handling enquires, conducting viewings and taking applications, looking after the process through to the tenancy starting along with providing administrative support to the rest of the team.

The role offers an excellent package with opportunity to progress.

Each member of staff is given an excellent training platform including the opportunity to study for and achieve the industry recognised Property mark qualification and ARLA membership within the first 18 months of joining us.

As the market leader in Oxfordshire; Finders Keepers fully invests in its staff from in person training to rewards and incentives; these include a great work life balance, a high level of support to encourage personal growth and job satisfaction, long service awards, internal promotions and quarterly staff meetings.

Key responsibilities include

• Responding to applicant enquires, qualifying and registering them
• Conduct viewings
• Handle all administration relating to property marketing
• Provide administrative support to others
• Handle administration for lets including referencing and creating tenancy agreements
• Receive customers and visitors to the office as first point of contact
• Support Property Management when necessary
• Take responsibility for property compliance
• Ability to multi-task
• Good level of spelling and grammar
• Good communicator, relationship builder
• Ability to overcome objections
• 1 year customer service or front of house experience
• Detail orientated
• Strives to improve, accepts feedback
• Competitive salary package
• Comprehensive induction and training programme
• Opportunities for career progression and fast track promotion
• Industry recognised training support
• Working from home scheme
• Long service awards
• Sabbatical available (after 10 years service)
• Employee assistance programme
• Internal referral opportunities

In the 150 years since we first opened our doors for business as estate agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.