Lettings Administrator: Tenant Care, Listings & Admin Pro

PMR; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

ARLA membership bonus

Job summary

Property Management Recruitment Ltd is seeking a friendly Lettings Administrator for a well established residential property company in Greater London. You will handle enquiries, list properties, and support the lettings team.

This role requires at least 2 years in lettings or related sectors, strong admin and customer service, and the ability to work independently or with a team, including occasional weekend work.

Qualifications

• 2+ years experience in lettings or related area such as student accommodation, commercial buildings or hotels.
• Confident sales skills and excellent customer service.
• Strong admin skills and good knowledge of Microsoft Office and property management systems.

Responsibilities

• Answering enquiries and showing prospective tenants around.
• Keeping property portal listings up to date.
• Processing applications, references and credit checks.
• Helping with deposits, rent collection, and check-ins and check-outs.
• Dealing with resident queries quickly and helping to build a sense of community.
• Helping with flat inspections, maintenance and health and safety checks.
• Covering for the Property Manager when they're away.

Skills

Customer service

Sales skills

Time management

Teamwork

Tools

Microsoft Office

Property management software

Job description

Property Management Recruitment Ltd is seeking a friendly Lettings Administrator for a well established residential property company in Greater London. You will handle enquiries, list properties, and support the lettings team.

This role requires at least 2 years in lettings or related sectors, strong admin and customer service, and the ability to work independently or with a team, including occasional weekend work.