Leisure Team Leader: Lead Gym, Spa & Guest Experience

Haulfryn Ltd.; Trusham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Holidays

Discounted Meals

30 Days Holiday

Company Sick Pay

Pension & Life Assurance

Training & Development

Job summary

Haulfryn Ltd. at Finlake Holiday Park is seeking a Leisure Team Leader to support the Leisure Manager in running day-to-day operations of the gym, leisure and spa facilities, and to ensure a welcoming, safe guest experience.

The role requires leadership, strong communication, and a passion for delivering memorable leisure experiences. You’ll supervise team members, manage health and safety checks, and help deliver activities while supporting staff development.

Qualifications

• Experience in gym, leisure, fitness or hospitality.
• Strong leadership and communication skills.
• Ability to work flexible hours including evenings, weekends and holidays.
• Knowledge of health and safety regulations in leisure operations.

Responsibilities

• Supervise and support leisure team members including lifeguards, activity leaders, receptionists and cleaners.
• Provide visible leadership, driving high standards of service and professionalism.
• Oversee daily operations of the Gym, leisure and spa facilities, ensuring a safe and welcoming environment.
• Maintain health and safety standards, including pool safety, facility checks and record keeping.
• Assist with delivery of activities programme and engaging sessions for guests.
• Mentor, train and support team development and performance.
• Handle guest queries and feedback and resolve issues.
• Work closely with the Leisure Manager supporting all aspects of smooth leisure facility operations.

Skills

Leadership

Guest experience

Health & Safety

Team supervision

Communication

Education

Level 2 Certificate in Gym Instructing

Level 3 Diploma in Personal Training

First Aid at work

Pool Plant Operators Certificate

RLSS NLPQ UK Lifeguard

Job description

Haulfryn Ltd. at Finlake Holiday Park is seeking a Leisure Team Leader to support the Leisure Manager in running day-to-day operations of the gym, leisure and spa facilities, and to ensure a welcoming, safe guest experience.

The role requires leadership, strong communication, and a passion for delivering memorable leisure experiences. You’ll supervise team members, manage health and safety checks, and help deliver activities while supporting staff development.