Leisure Team Leader

Haulfryn Group Ltd; Chudleigh; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Holidays at UK holiday par

Discounted Meals at on-site restaurant

30 Days Holiday (incl bank holidays)

Company Sick Pay

Pension Scheme & Life Assurance

Continuous Training & Development_OPP

Job summary

Haulfryn Group Ltd is seeking a proactive Leisure Team Leader to manage a diverse leisure team at Finlake Holiday Park in the UK. You will supervise lifeguards, activity leaders, receptionists and cleaners, and you’ll drive high standards of service while ensuring guest safety.

This role requires strong leadership, excellent communication, and a flexible approach to hours, including evenings and weekends. Haulfryn offers competitive pay, staff discounts on holidays and meals, generous holiday

Qualifications

• Experience in a Gym, leisure, fitness, or hospitality environment.
• Strong leadership and communication skills.
• Focus on delivering great guest experiences.
• Knowledge of health and safety regulations within leisure operations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Supervise and support leisure team members including lifeguards, activity leaders, receptionists, and cleaners.
• Provide visible leadership and drive high standards of service and professionalism.
• Oversee daily operations of gym, leisure and spa facilities in a safe, welcoming environment.
• Maintain health and safety standards including pool safety, checks, and records.
• Assist with activities programme, delivering engaging sessions for guests.
• Mentor, train and support team development and performance.
• Handle guest queries and feedback to ensure positive experiences.
• Collaborate with the Leisure Manager to ensure smooth leisure facility operations.

Skills

Leadership

Communication

Guest experience focus

Health and safety knowledge

Flexibility

Education

Level 2 Certificate in Gym Instructing

Level 3 Diploma in Personal Training

First Aid at Work

Pool Plant Operators Certificate

RLSS NLPQ UK - Pool Lifeguarding

Job description

Are you a confident leader with a passion for delivering exceptional leisure experiences? If you enjoy motivating a team and creating a safe, welcoming environment for guests, this could be your perfect next step.

What You’ll Do As a Leisure Team Leader

• Supervise and support leisure team members including lifeguards, activity leaders, receptionists, and cleaners
• Provide visible leadership, driving high standards of service and professionalism
• Oversee daily operations of the Gym, leisure and spa facilities, ensuring a safe and welcoming environment
• Maintain health and safety standards, including pool safety, facility checks, and record keeping
• Assist with the delivery of our activities programme, supporting engaging and fun sessions for guests
• Mentor, train, and support team development and performance
• Handle guest queries and feedback, ensuring positive experiences and issue resolution
• Work closely with the Leisure Manager, supporting all aspects of smooth leisure facility operations

We’re looking for a proactive, organised leader with:

• Previous experience in a Gym, leisure, fitness, or hospitality environment
• Strong leadership and communication skills
• A focus on delivering great guest experiences
• Knowledge of health and safety regulations within leisure operations
• The ability to work flexible hours, including evenings, weekends, and holidays

Desirable

• Level 2 Certificate in Gym Instructing or a level 3 Diploma in Personal training
• First Aid at work
• Pool Plant Operators Certificate
• A Valid RLSS NLPQ UK Qualification in Pool Lifeguarding

Why Choose Haulfryn?

• Exceptional Locations: You’ll work in a place that inspires
• Family Values: We care about our team and foster a supportive environment
• Nurturing Nature: Sustainability is at the heart of what we do

Take the First Step Toward a Rewarding Career If you're ready to lead a vibrant team and create unforgettable experiences for our guests, we'd love to hear from you. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Haulfryn, we create exceptional holiday experiences, and we're looking for a Leisure Team Leader to support our Leisure Manager in leading the day-to-day operations of our stunning leisure facilities at Finlake Holiday Park.

Why Join Us?

• Competitive Salary
• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays, pro-rata for seasonal roles), increasing to 35 days with service
• Company Sick Pay (eligibility after service completion)
• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities