Leisure Services Receptionist & Member Services

Dumfries and Galloway Council; Dumfries; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Vivup discounts

LGPS discounts

Cycle-to-Work

My Money Matters guidance

Wellbeing Champions support

Job summary

Dumfries and Galloway Council is seeking a friendly receptionist/clerical assistant for DG1 Leisure. Based in Dumfries, you will be first point of contact, handle daily customer interactions, and promote DG1 activities.

You will use Word/Excel and learn the Leisure Management System, with training provided. The role is 36 hours per week, with shifts including evenings and weekends, and requires excellent communication, cash handling, and a welcoming, professional approach to the public.

Qualifications

• Experience of working with people.
• Good computer skills and knowledge of Word and Excel.
• Experience of cash handling and dealing with members of the public.
• Leisure industry knowledge would be an advantage.

Responsibilities

• Undertake reception and clerical duties.
• Be the first point of contact for customers.
• Assist in selling and promoting DG1 activities and services.
• Use the Leisure Management System after training.

Skills

Customer service

Communication skills

Telephone skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

Dumfries and Galloway Council is seeking a friendly receptionist/clerical assistant for DG1 Leisure. Based in Dumfries, you will be first point of contact, handle daily customer interactions, and promote DG1 activities.

You will use Word/Excel and learn the Leisure Management System, with training provided. The role is 36 hours per week, with shifts including evenings and weekends, and requires excellent communication, cash handling, and a welcoming, professional approach to the public.