Leisure Centre Front Desk & Member Services

Receptionistat Caerphilly County Borough Council; Caerphilly; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Staff discounts

Job summary

Receptionistat Caerphilly County Borough Council in Wales is seeking a friendly receptionist to support the Leisure Centre. You will handle bookings, respond to queries, and process payments while delivering courteous, efficient customer service on a rotating shift.

The post offers a salary of £28,153 with access to training and development, plus benefits including the Local Government Pension Scheme and staff discounts. Strong communication and a flexible approach to working hours are essential.

Qualifications

• 5 GCSEs Grade A-C or equivalent level of qualifications on the Credit and Qualifications Framework.
• Effective communication and interpersonal skills.
• A flexible approach to working hours.

Responsibilities

• Provide an effective and efficient reception service at the Leisure Centre, dealing directly with members of the public.
• Take bookings, deal with queries and accept payments.
• Promote the highest standard of customer care while adhering to council leisure services.

Skills

Effective communication

Interpersonal skills

Flexible working hours

Education

GCSEs A-C

Job description

Receptionistat Caerphilly County Borough Council in Wales is seeking a friendly receptionist to support the Leisure Centre. You will handle bookings, respond to queries, and process payments while delivering courteous, efficient customer service on a rotating shift.

The post offers a salary of £28,153 with access to training and development, plus benefits including the Local Government Pension Scheme and staff discounts. Strong communication and a flexible approach to working hours are essential.