Receptionist - DGA13815

Dumfries and Galloway Council; Dumfries; Presencial; GBP 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vivup discounts

LGPS discounts

Cycle-to-Work

My Money Matters guidance

Wellbeing Champions support

Resumo da oferta

Dumfries and Galloway Council is seeking a friendly receptionist/clerical assistant for DG1 Leisure. Based in Dumfries, you will be first point of contact, handle daily customer interactions, and promote DG1 activities.

You will use Word/Excel and learn the Leisure Management System, with training provided. The role is 36 hours per week, with shifts including evenings and weekends, and requires excellent communication, cash handling, and a welcoming, professional approach to the public.

Qualificações

• Experience of working with people.
• Good computer skills and knowledge of Word and Excel.
• Experience of cash handling and dealing with members of the public.
• Leisure industry knowledge would be an advantage.

Responsabilidades

• Undertake reception and clerical duties.
• Be the first point of contact for customers.
• Assist in selling and promoting DG1 activities and services.
• Use the Leisure Management System after training.

Conhecimentos

Customer service

Communication skills

Telephone skills

Multitasking

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Are you passionate about customer service and looking for a new challenge?

Based at DG1, Dumfries, you will be required to undertake reception and clerical duties and you will receive training on our Leisure Management System which you will use daily. Dealing with customers on a day-to-day basis, you will have excellent communication and telephone skills and be able to multi–task under pressure. Being the first point of contact for customers you will be enthusiastic, friendly and knowledgeable on the DG1 programme and will assist in selling and promoting key DG1 activities and services.

You will ideally have good computer skills and knowledge of software applications, particularly Microsoft Word and Excel.

Experience of working with people is essential.

You will have experience of cash handling and dealing with members of the public. Experience of working within the leisure industry and knowledge of memberships, swimming lessons and sales would be an advantage.

This post is for 36 hours per week and will require you to work shifts which will include evenings and weekends.

This post is subject to candidate vetting through Disclosure Scotland.

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of

The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact: Debbie Robertson, Senior Administrator, DG1. Telephone [phone] or email