Leisure Floor Leader: Own the Shift & Elevate Guest Experience

Village Hotels; Ashton-in-Makerfield; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Health & Wellbeing: Complimentary full

Hotel Stays: Discounted stays from £35

Food & Drink: 50% discount on Food and

Financial & Extras: Wagestream and age

Job summary

Village Hotels is seeking a hands-on Leisure Team Leader to be the operational anchor on the gym and pool floor, running the shift, motivating the team, and ensuring flawless standards. You will coach Leisure Assistants, help with rotas and inductions, and take decisions when managers are away, always prioritising guest happiness and safety.

If you bring leadership, emotional intelligence, and a proactive mindset, Village will provide training and growth opportunities in a fast-paced leisure

Qualifications

• Experience in a fast-paced leisure environment is essential.
• Attitude, emotional intelligence and natural leadership matter more than formal credentials.
• Proactive team player who loves helping others succeed and is ready for management training.

Responsibilities

• The Floor Leadership: Run the shift as the visible floor leader, upholding standards and motivating the team.
• The Guest Experience: Handle member feedback and resolve issues to protect the club's reputation.
• The Team Development: Support rotas, training, and inductions to grow staff skills.
• The Operational Standards: Enforce health and safety, cleanliness, and shift readiness.

Skills

Leadership

Team coaching

Shift management

Guest service

Health & safety

Job description

Village Hotels is seeking a hands-on Leisure Team Leader to be the operational anchor on the gym and pool floor, running the shift, motivating the team, and ensuring flawless standards. You will coach Leisure Assistants, help with rotas and inductions, and take decisions when managers are away, always prioritising guest happiness and safety.

If you bring leadership, emotional intelligence, and a proactive mindset, Village will provide training and growth opportunities in a fast-paced leisure