Dynamic Fitness Coach & Member Experience Lead

Village Hotels; Ashton-in-Makerfield; Ibrido; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complimentary Health and Wellness

Discount on overnight stays

Friends and Family discounts

Food and Drink discounts 50%

Starbucks 30% discount

Training and development programs

Well-being benefits

Birthday off and flexible hours

Descrizione del lavoro

Village Hotels is looking for an energetic fitness/leisure team member to help deliver an exceptional member experience at our Leisure Club. You will work with the Leisure Club Operations Manager and Team Leaders to welcome guests, lead classes, and ensure the club is clean, safe and inviting.

You’ll be a people person, delivering outstanding service while guiding members through orientations and fitness activities. Join us for a dynamic environment and excellent staff benefits.

Competenze

• A passion for hospitality, leisure and fitness, a smile and ability to talk to everyone, building relationships with our gym members.
• A personal training qualification and experience in a similar environment.
• The ability to deliver outstanding customer service, leading to exceptional member satisfaction.
• Solutions orientated with an eye for spotting issues before they happen.
• Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.

Mansioni

• Welcome and orient new members through gym tours and inductions.
• Deliver fitness classes to members.
• Monitor pool area and maintain high standards of cleanliness.
• Create an engaging, high-quality member experience.

Conoscenze

People skills

Customer service

Communication

Relationship building

Formazione

Personal training qualification

Descrizione del lavoro

Village Hotels is looking for an energetic fitness/leisure team member to help deliver an exceptional member experience at our Leisure Club. You will work with the Leisure Club Operations Manager and Team Leaders to welcome guests, lead classes, and ensure the club is clean, safe and inviting.

You’ll be a people person, delivering outstanding service while guiding members through orientations and fitness activities. Join us for a dynamic environment and excellent staff benefits.