Leisure Club Operations Leader - Elevate Guest Experience

Village Hotels - Bristol - Leisure / Spa; West of England; Sur place; GBP 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Health & Wellbeing membership

Hotel stays at home club

Food & Drink discounts

Salary drawdown via Wagestream

Résumé du poste

Village is seeking a hands-on Leisure Operations Manager to be the operational anchor of the Leisure Club. You will lead the Team Leaders, Group Fitness staff and gym floor teams, owning daily standards, cleanliness and the member experience.

Expect proactive leadership of rosters, inductions and coaching, safeguarding health and safety while driving service excellence and profitability. We prize energy, resilience and a passion for developing people within a supportive culture.

Qualifications

• Previous leisure management experience is essential.
• Attitude, resilience and energy matter.

Responsabilités

• Lead the Team Leaders, Group Fitness instructors and gym floor staff.
• Own daily standards, cleanliness and member experience.
• Manage rotas, inductions and coaching to deliver outstanding service.
• Collaborate with Leisure Club Manager to control costs and profitability.

Connaissances

Leisure management

Description du poste

Village is seeking a hands-on Leisure Operations Manager to be the operational anchor of the Leisure Club. You will lead the Team Leaders, Group Fitness staff and gym floor teams, owning daily standards, cleanliness and the member experience.

Expect proactive leadership of rosters, inductions and coaching, safeguarding health and safety while driving service excellence and profitability. We prize energy, resilience and a passion for developing people within a supportive culture.