Leisure Operations Lead: Flexible Hours & Growth

Village Hotels; West of England; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Health & Wellness membership

Hotel stays discount

Food & Drink discount

Salary drawdown options

Flexible working hours

Job summary

Village Hotels in the United Kingdom is seeking a proactive Leisure Operations Manager to lead the Leisure Club, ensuring daily standards, cleanliness, and a superb member experience. You will manage Team Leaders, Group Fitness instructors, and gym staff, owning the floor operations and guest satisfaction with a strong emphasis on safety and brand integrity.

The role emphasizes visible leadership, coaching, and mentoring, with a focus on running a fast-paced health club and delivering

Qualifications

• Previous leisure management experience is essential.
• Attitude, resilience and energy matter more than CV.
• Obsessed with high standards, motivational, and love fast-paced health club operations.

Responsibilities

• The Daily Operation: ensure club is spotless, prepared, and safe, with hygiene and safety treated as a religion.
• The People Leadership: lead Team Leaders and Group Fitness instructors, manage rotas and inductions, coach for excellent service and fun.
• The Member Experience: be the face of the floor, handle complaints politely and swiftly, turn members into loyal fans.
• The Commercial Reality: work with Leisure Club Manager to control costs, drive profitability and hit revenue targets.

Job description

Village Hotels in the United Kingdom is seeking a proactive Leisure Operations Manager to lead the Leisure Club, ensuring daily standards, cleanliness, and a superb member experience. You will manage Team Leaders, Group Fitness instructors, and gym staff, owning the floor operations and guest satisfaction with a strong emphasis on safety and brand integrity.

The role emphasizes visible leadership, coaching, and mentoring, with a focus on running a fast-paced health club and delivering