Leisure Club Experience Host

Club Rugby; Hemel Hempstead; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

Club Rugby in Hemel Hempstead is seeking a Leisure Club Assistant to help deliver a high-quality leisure experience for guests. You will greet visitors, guide them through available facilities, and support the overall smooth operation of our leisure spaces.

You will also assist with programme delivery, supervise pool and gym areas to maintain safety, and handle front desk tasks such as bookings and payments. Health and safety compliance is a key part of the role.

Responsibilities

• Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
• Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
• Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
• Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
• Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
• Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.

Job description

Club Rugby in Hemel Hempstead is seeking a Leisure Club Assistant to help deliver a high-quality leisure experience for guests. You will greet visitors, guide them through available facilities, and support the overall smooth operation of our leisure spaces.

You will also assist with programme delivery, supervise pool and gym areas to maintain safety, and handle front desk tasks such as bookings and payments. Health and safety compliance is a key part of the role.