Leisure Centre Supervisor — Lead Safety & Team Training

Serco; Bangor; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

21 days' holiday plus bank holidays

6% employer matched pension

Free gym membership for you and your;3

Free safeguarding training and DBS

Free swimming lessons and family perks

Training and development opportunities

Employee Assistance Programme and Well

Retail discounts

Job summary

Northern Community Leisure Trust (NCLT) is seeking a Leisure Centre Supervisor in Bangor to lead safety, operations and service delivery. You will supervise lifeguarding, reception and maintenance duties, while guiding and training a front-line team to ensure outstanding customer experiences.

The role requires a proactive leader with a strong HSE mindset, the ability to manage rotas, and a commitment to delivering high standards in a busy leisure centre environment.

Qualifications

• Experience managing leisure or hospitality operations.
• Lifeguard background with supervisory experience.
• Strong health and safety knowledge across a busy centre.
• Able to organise and prioritise multiple tasks under pressure.
• Excellent communication and customer service skills.

Responsibilities

• Lead health, safety and quality across the centre, complying with legislation.
• Train Recreation Assistants to develop teams and individuals.
• Carry out lifeguarding, reception and cleaning duties as needed.
• Oversee daily operations, rotas and programme delivery.
• Provide feedback, monitor KPIs and engage with community needs.

Skills

Leisure management

Lifeguard supervision

Health & safety leadership

Staff training

Communication

Customer service

Education

National Pool Lifeguard Qualification (NPLQ)

National Pool Plant Operators certificate

Job description

Northern Community Leisure Trust (NCLT) is seeking a Leisure Centre Supervisor in Bangor to lead safety, operations and service delivery. You will supervise lifeguarding, reception and maintenance duties, while guiding and training a front-line team to ensure outstanding customer experiences.

The role requires a proactive leader with a strong HSE mindset, the ability to manage rotas, and a commitment to delivering high standards in a busy leisure centre environment.