Leisure Centre Duty Manager: Lead Teams & Growth

Places Leisure; Aldershot; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused leisure provider in Aldershot is seeking a Duty Manager responsible for team leadership, customer service, and operations management. The role requires experience in supervising teams in leisure facilities and holding an NPLQ qualification. You will manage customer relations, train staff, and prepare reports to ensure smooth day-to-day operations. The position offers a comprehensive benefits package, including health memberships and bonuses, making it an excellent opportunity for career growth.

Benefits

Full Health & Fitness membership

2% bonus scheme

Flexible working opportunities

Opportunity to purchase additional annual leave

Access to ongoing personal learning and development

Company Pension scheme

Cashback plan for healthcare costs

Discounts on activities and services

Qualifications

• Previous experience in a supervisory/management capacity within a leisure facility.
• First aid experience to become a registered first aider.
• Ability to manage a large team effectively.

Responsibilities

• Manage, recruit, and train staff to ensure efficient service.
• Address customer concerns and drive up memberships.
• Prepare reports and attend meetings related to the centre.

Skills

Customer service skills

Leadership skills

Team management

Flexibility in working hours

Education

NPLQ qualification

Job description

A community-focused leisure provider in Aldershot is seeking a Duty Manager responsible for team leadership, customer service, and operations management. The role requires experience in supervising teams in leisure facilities and holding an NPLQ qualification. You will manage customer relations, train staff, and prepare reports to ensure smooth day-to-day operations. The position offers a comprehensive benefits package, including health memberships and bonuses, making it an excellent opportunity for career growth.