Leisure Assistant

Wiltshire Career Site; Westbury; Hybrid; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Hybrid working model

Job summary

Wiltshire Council is inviting applications for a Casual Leisure Assistant to support the day-to-day running of our leisure centres, handling a variety of tasks to meet operational needs. You will resolve customer queries and help keep the centre clean and tidy.

The ideal candidate will have outstanding communication, stay calm under pressure, understand health and safety, and possess knowledge of leisure centre operations.

Qualifications

• Outstanding communication skills.
• Understanding of Health and Safety principals and procedures.
• General knowledge of Leisure Centre operations and activities.

Responsibilities

• Assist with the day-to-day running of the leisure centre.
• Resolve customer queries and keep the centre clean and tidy.

Skills

Customer service

Communication

Health & Safety

Job description

Salary:£13.28 - £13.48 per hour(Plus 10% unsocial hours for qualifying shifts)

Hours per week:0 hours

Interview date:Week commencing Monday 16th November 2026

Our Leisure Centres aim to provide services, projects and activities that deliver positive experiences to a wide range of people. We Focus on utilising sport, physical activity and active lifestyle-based approaches to positively impact the well-being of a wide range of individuals.

As a Leisure Assistant, you will be helping with the responsibilities and operations of the day to day running of the centre. You will be undertaking a variety of roles as required to meet operational needs, resolving customer queries and keeping the centre clean and tidy.

We are looking for an energetic individual with outstanding communication skills, driven by a strong motivation to provide exceptional customer service. The ideal candidate will demonstrate the ability to work well and remain calm in high-pressure situations. An understanding of Health and Safety principals and procedures alongside general knowledge of Leisure Centre operations and activities will be essential.

As a casual worker, the council will enhance your hourly rate by 12.07% to compensate you for annual leave. You will have no fixed hours and will work on an as‑needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Michelle Murden, Centre Manager at [e-mail]

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.