Legal Support & Operations Administrator—Hybrid

All Locations; Manchester; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Life Insurance

Private Medical Insurance

Employee Assistance Programme

Pension Scheme

Hybrid & Flexible Working Options

Discounted Gym Membership

Job summary

Not specified is seeking a Legal Support Technical Administrator to act as a gateway for all new work, ensuring instructions are correctly identified and prioritised to support all legal departments. You will manage file administration and ensure SLAs/MI deadlines are met while maintaining strict confidentiality.

The role involves liaising with clients, third parties and courts, processing court materials, and providing cross-departmental admin support.

Qualifications

• Experience in liaising with clients, third parties and courts.
• Ability to collate information and manage vetting processes accurately.
• Strong prioritisation skills to meet SLAs and deadlines.

Responsibilities

• Liaise with clients, third parties and courts to gather instructions.
• Collate information, vetting and document responses.
• Prioritise work by urgency, SLA, and client requests.
• Deal with duplicate files and conflicts of interest.
• Investigate complex instructions via client/third party liaison.
• Process Court Proceedings received by post, email, and the DCP.
• Maintain confidentiality of all firm and client information in line with DPA requirements.
• Provide IT/administrative support across departments and meet SLA/MI deadlines.

Skills

Client liaison

Prioritisation

Court proceedings processing

Vet information handling

Confidentiality & data protection

Job description

Not specified is seeking a Legal Support Technical Administrator to act as a gateway for all new work, ensuring instructions are correctly identified and prioritised to support all legal departments. You will manage file administration and ensure SLAs/MI deadlines are met while maintaining strict confidentiality.

The role involves liaising with clients, third parties and courts, processing court materials, and providing cross-departmental admin support.