Hybrid Legal Support Operations Administrator

Horwich Farrelly; Manchester; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days' annual leave (rising to 30)

Life Insurance & Income Protection

Private Medical Insurance & Healthcare

Employee Assistance Programme & GP

Pension Scheme

Electric Car Scheme

Enhanced Maternity, Paternity & Ad

Hybrid & Flexible Working Options

Discounted Gym Membership & Hub

Flu & Eyecare Vouchers

Job summary

Horwich Farrelly in Manchester, Media City, is hiring a Legal Support Technical Administrator to act as a gateway for new work. You will use your technical knowledge to identify and prioritise instructions to support the firm's legal departments, while following client escalation processes.

The role involves liaising with clients, third parties and courts, completing vetting, prioritising urgent work, maintaining confidentiality under DPA, and providing admin support across the firm.

Qualifications

• High level of accuracy and ability to multi-task.
• Adaptable, self-motivated team player with confidence.
• Full training provided; no prior experience required.

Responsibilities

• Liaise with clients, third parties and courts to obtain information.
• Collate information and complete vetting; document responses.
• Prioritise work according to urgency (AOS dates, SLA, client requests).
• Liaise with clients/fee earners regarding duplicates and conflicts.
• Investigate complex instructions via client/third party liaison.
• Process Court Proceedings received via post, email and the DCP.
• Provide support to Fee Earners as required.
• Ensure confidentiality under DPA.

Skills

Client liaison

Vetting process

Prioritisation

Documentation

Court proceedings

Confidentiality

Team player

DPA compliance

Administration

Job description

Horwich Farrelly in Manchester, Media City, is hiring a Legal Support Technical Administrator to act as a gateway for new work. You will use your technical knowledge to identify and prioritise instructions to support the firm's legal departments, while following client escalation processes.

The role involves liaising with clients, third parties and courts, completing vetting, prioritising urgent work, maintaining confidentiality under DPA, and providing admin support across the firm.