Leeds Property Management Lead - Scale & Develop Teams

TSA Surveying Ltd; Leeds; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Performance-related bonuses

Retail and lifestyle discounts

Employee Assistance Programme

Enhanced family leave policies

Pension scheme

Funded professional development

Job summary

TSA Surveying Ltd is hiring a Head of Property Management for their Leeds office. This pivotal role involves leading a large property management team and ensuring high standards in service delivery. Candidates must be ARLA qualified and possess a strong background in managing property portfolios. The position offers a salary of £45,000, performance bonuses, and benefits including professional development opportunities and a supportive culture. This is a chance to significantly impact a growing business.

Qualifications

• Essential ARLA qualified.
• Strong track record managing large property management teams.
• Hands-on leader with coaching and development skills.
• Operationally strong with process improvement capacity.
• Experienced in dealing with escalations and complex issues.
• Highly organized and resilient.

Responsibilities

• Oversee property management function and team delivery.
• Lead and develop a large team of Property Managers.
• Manage key relationships with landlords and clients.
• Drive operational improvements and implement best practices.
• Report on performance to senior leadership.
• Handle complex client complaints.
• Identify improvements in underperforming areas.

Skills

Leadership and team management

Property management expertise

Operational improvement

Complaint resolution

Organizational skills

Education

ARLA qualification

Tools

Property management systems (Reapit preferred)

Job description

TSA Surveying Ltd is hiring a Head of Property Management for their Leeds office. This pivotal role involves leading a large property management team and ensuring high standards in service delivery. Candidates must be ARLA qualified and possess a strong background in managing property portfolios. The position offers a salary of £45,000, performance bonuses, and benefits including professional development opportunities and a supportive culture. This is a chance to significantly impact a growing business.