Leasehold Officer

Service Care Solutions; Greater London; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Service Care Solutions is seeking a Leasehold Officer in Islington, London for a 6-month temporary contract. The role focuses on leasehold administration, Section 20 consultations, service charge processing, and coordinating property inspections.

You will support day-to-day lease administration across a portfolio, ensuring statutory processes are followed, records are accurate and deadlines are met. This position requires strong organisation and stakeholder liaison skills.

Qualifications

• Experience in Leasehold, Homeownership or Property Management.
• Knowledge of Section 20 consultations and service charge administration.
• Strong organisational and administrative abilities.
• Ability to liaise with surveyors, solicitors, managing agents and leaseholders.

Responsibilities

• Administering Section 20 consultations, preparing and issuing statutory notices, maintaining consultation records and deadlines.
• Processing service charge invoices and assisting with calculations, reconciliations and adjustments.
• Coordinating major works billing and preparing financial information for leaseholders.
• Arranging and coordinating leasehold scheme inspections with surveyors and contractors.
• Maintaining accurate leasehold records and correspondence.

Skills

Leasehold management

Administration

Communication skills

Attention to detail

Tools

Microsoft Office

Record keeping

Job description

Leasehold Officer

Islington, London

Temp 6 Months

Full Time

A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, supporting the day-to-day administration of leasehold services, with a particular focus on Section 20 consultations, service charge administration and coordinating property inspections.

THE ROLE

As a Leasehold Officer, you will provide administrative and operational support across a portfolio of leasehold and shared ownership properties, ensuring statutory processes are followed, financial records are accurate and inspections and major works are effectively coordinated.

Key responsibilities include:

• Administering Section 20 consultations, preparing and issuing statutory notices, maintaining consultation records and ensuring deadlines are met.


• Processing service charge invoices, responding to leaseholder queries and assisting with service charge calculations, reconciliations and adjustments.


• Coordinating major works billing, checking costs and supporting the preparation of relevant financial information for leaseholders.


• Arranging and booking leasehold scheme inspections, liaising with surveyors, managing agents and contractors to coordinate appointments and follow up on inspection reports.


• Maintaining accurate leasehold records, updating property information and ensuring all correspondence and documentation is appropriately recorded.


• Supporting day-to-day lease administration, including lease extensions, breaches of lease and general homeowner enquiries.


• Assisting with arrears recovery, lease enforcement and the administration of disputes, complaints and tribunal cases.


• Liaising with internal departments, solicitors, lenders and external managing agents to progress outstanding leasehold matters.

THE CANDIDATE

The successful candidate will have previous experience in a Leasehold, Homeownership or Property Management role, ideally within a Housing Association, Local Authority or managing agent environment.

You will also have:

• Knowledge of leasehold management, particularly Section 20 consultations, service charges and major works administration.


• Experience preparing statutory notices, processing invoices and maintaining accurate financial and property records.


• Strong administrative and organisational skills, with the ability to coordinate inspections, manage appointments and monitor important deadlines.


• Confidence liaising with surveyors, solicitors, managing agents, contractors and leaseholders.


• Excellent communication skills and a methodical approach to managing a varied workload.

THE CONTRACT

WORKING HOURS

Full Time

LENGTH OF CONTRACT

6 Month Contract, temp-perm

RATE

The pay for the role is £24.87 per hour LTD company rate. The PAYE equivalent is £21.20 per hour, inclusive of holiday.

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate