Leasehold & Commercial Property Manager (Hybrid Birmingham)

Citizen Housing Group; Birmingham; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual leave 26 days + bank holidays

Pension scheme with citizen matched

Health insurance

Flexible working hours

Training and development opportunities

Job summary

Citizen Housing Group in Birmingham is seeking a Leasehold and Commercial Housing Manager to oversee shared ownership, leasehold and freehold portfolios, ensuring a high-quality, compliant service across our housing stock.

The role involves leading two teams, handling complex lease queries, and coordinating Section 20 consultations, with a focus on income optimisation from commercial premises and strong governance to protect the organisation.

Qualifications

• Degree or professional qualification in housing, property management or related field.
• Evidence of ongoing professional development in leasehold law, service charges and housing legislation.
• Extensive experience managing leasehold, shared ownership, freehold and/or commercial portfolios.
• Strong understanding of residential and commercial leases including shared ownership staircasing, variations, assignments and enforcement.
• Experience leading teams with staff development and consistent standards.

Responsibilities

• Oversee management of shared ownership, leasehold and freehold portfolios to deliver high-quality service.
• Ensure compliance with legislation, lease terms and organisational policies; maintain governance and risk controls.
• Handle complex lease queries including alterations, assignments, subletting, breaches and clause interpretations.
• Lead coordination of Section 20 consultations, tribunal activity and legal instructions.
• Maximise income from commercial premises in line with lease terms.
• Lead service delivery for leasehold, shared ownership, freehold, commercial housing and RTB/RTA.

Skills

Leasehold management

Portfolio management

People leadership

Negotiation

Legislation awareness

Lease variations

Education

CIH Level 4 qualification

Housing/Property management degree or certificate

Job description

Citizen Housing Group in Birmingham is seeking a Leasehold and Commercial Housing Manager to oversee shared ownership, leasehold and freehold portfolios, ensuring a high-quality, compliant service across our housing stock.

The role involves leading two teams, handling complex lease queries, and coordinating Section 20 consultations, with a focus on income optimisation from commercial premises and strong governance to protect the organisation.