Learning Support Mentor - Full-Time FE Education

Protocol; Stevenage; On-site; GBP 19,000 - 21,000; Full time

Job summary

Protocol in Stevenage is seeking a Learning Support Mentor/Assistant to support learners with SEND and additional needs. This role focuses on helping students reach their full potential through personalised guidance.

You will work with teaching staff to provide 1:1 and small-group support, assist with lesson delivery and behaviour management, monitor progress, and support exam access arrangements where needed.

Qualifications

• Experience supporting learners with SEND, learning difficulties, disabilities, or behavioural needs is desirable but not essential.
• A compassionate, patient, and learner-centred approach is required.
• Strong communication skills and the ability to build positive relationships with young people.

Responsibilities

• Learner Support – Provide 1:1 and small-group support to learners with SEND, learning difficulties, disabilities, or additional needs.
• Classroom Assistance – Support teaching staff with lesson delivery, differentiation, and behaviour management.
• Progress Monitoring – Track learner progress, record support interventions, and contribute to support plans.
• Communication Support – Assist learners with communication needs, including those using AAC, Makaton, or BSL (if applicable).
• Pastoral Support – Promote learner wellbeing, independence, confidence, and resilience.
• Exam & Assessment Support – Provide exam access arrangements such as scribing, reading, or invigilation where required.
• Safeguarding & Compliance – Ensure all safeguarding, confidentiality, and data protection procedures are followed.
• Collaboration – Work closely with tutors, support teams, and external professionals to ensure consistent, high‑quality support.

Skills

SEND support

Student support

Communication

Behaviour management

Pastoral care

Education

GCSE English and Maths

Job description

Protocol in Stevenage is seeking a Learning Support Mentor/Assistant to support learners with SEND and additional needs. This role focuses on helping students reach their full potential through personalised guidance.

You will work with teaching staff to provide 1:1 and small-group support, assist with lesson delivery and behaviour management, monitor progress, and support exam access arrangements where needed.