Learning Manager

Warner Hotels; The Image; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Pension scheme

Leave entitlement (25 days + 8 bankhol

Buy up to 5 extra days

Staff discounts at Warner hotels

Life Assurance

Free car parking

Electric Vehicle scheme

Employee Assistance Programme

Wellbeing/discount platform

Job summary

Warner Hotels is seeking a Learning Manager to lead the learning and development agenda, translating people priorities into practical programmes that enhance capability and performance. This standalone role reports to Head of Talent and balances design, delivery and operations.

You will work 3 days a week at our Hemel Hempstead Hub or our hotels and 2 days a week at home, building strong stakeholder relationships and driving activity at pace with minimal direction.

Qualifications

• Proven experience in Learning & Development, Learning Manager, Capability or Talent Development roles.
• Experience designing, developing and delivering learning programmes from concept through to implementation.
• Strong facilitation and presentation skills.
• Experience managing multiple projects and priorities.
• Strong stakeholder management and relationship-building capability.
• Experience using digital learning platforms and virtual delivery methods.
• Excellent communication, planning and organisational skills.
• Ability to work independently and manage a broad workload.
• Strong problem-solving with a practical, solutions-focused approach.
• Proven ability to deliver high-quality outcomes at pace.

Responsibilities

• Deliver Warner Hotels' learning and development agenda and translate priorities into practical programmes.
• Manage day-to-day learning operations and drive continuous improvement of learning initiatives.
• Design, facilitate and deliver learning solutions with stakeholders across the business.
• Build strong relationships and ensure learning activity is implemented effectively and at pace.
• Balance multiple priorities with minimal direction and ownership of outcomes.

Skills

Learning strategy

Facilitation

Stakeholder management

Project delivery

Digital learning platforms

Communication skills

Education

CIPD qualification or equivalent

Job description

The Learning Manager is responsible for delivering Warner Hotels' learning and development agenda, ensuring our teams have access to engaging, high-quality development opportunities that build capability, support career growth and enhance business performance. Working closely with the Head of Talent and stakeholders across the business, the Learning Manager will translate people and talent priorities into practical learning solutions, programmes and initiatives that make a measurable difference to colleague experience and organisational performance. This is a standalone role with responsibility for the day-to-day management, delivery and continuous improvement of learning and development across Warner. The Learning Manager will combine learning design, facilitation, stakeholder management, project delivery and learning operations, meaning you'll be a highly organised individual who enjoys both creating solutions and making things happen. In this role, you'll need to be a proactive and self-sufficient learning professional who is comfortable operating autonomously, managing multiple priorities and driving activity forward with minimal direction. You'll take ownership of delivery, build strong stakeholder relationships and ensure learning activity is implemented effectively and at pace. Reporting to the Head of Talent and working 3 days a week at our Hub in Hemel Hempstead or our hotels and 2 days a week at home, as our Learning Manager you'll need to have

• Proven experience in a Learning & Development, Learning Manager, Capability or Talent Development role, ideally as part of a small team rather than a large organisation.
• Experience designing, developing and delivering learning programmes from concept through to implementation.
• Strong facilitation and presentation skills.
• Experience managing multiple projects and priorities simultaneously.
• Strong stakeholder management and relationship-building capability.
• Experience using digital learning platforms and virtual delivery methods.
• Excellent communication, planning and organisational skills.
• Ability to work independently and manage a broad and varied workload.
• Strong problem-solving skills with a practical and solutions-focused approach.
• Demonstrated ability to deliver high-quality outcomes at pace.

and ideally you'll have:

• Experience within hospitality, leisure, retail or other customer-focused environments.
• Coaching qualification or coaching experience.
• Experience supporting leadership and management development programmes.
• Experience working with apprenticeships or funded learning programmes.
• CIPD qualification or equivalent professional knowledge
• Pension scheme: 3% employer, 5% employee
• 25 days annual leave per year + flexible 8 bank holidays + you can purchase up to 5 days additional leave per year
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking
• Electric Vehicle scheme
• Enhanced Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards