Learning Manager

Warner Hotels; Hemel Hempstead; Hybrid; GBP 34,000 - 44,000; Full time

Benefits offered by this job

Pension scheme

25 days annual leave

20% discount at Warner hotels

Life Assurance

Free Car Parking

Electric Vehicle scheme

Enhanced Family Friendly policies

Refer a friend scheme

Aslan reward & recognition portal

Discounts platform

Employee Assistance Programme

L&G Care Concierge

Glow Getters and Long Service Awards

Job summary

Warner Hotels is seeking a Learning Manager to lead the learning and development agenda across the business. You will translate people priorities into practical solutions, combine design, facilitation and delivery, and work with stakeholders to boost capability and performance.

The role covers day-to-day management and continuous improvement, with hybrid work—3 days in Hemel Hempstead and 2 days at home—driving activity and impact with minimal direction.

Qualifications

• Proven experience in Learning & Development or Talent Development roles.
• Design, develop and deliver learning programmes from concept to implementation.
• Excellent facilitation and presentation skills.
• Strong stakeholder management and multi-project handling.
• Experience using digital learning platforms and virtual delivery.

Responsibilities

• Deliver, manage and continuously improve Warner Hotels' learning agenda.
• Translate talent priorities into practical learning solutions and initiatives.
• Facilitate programmes and manage learning operations with minimal direction.
• Build strong stakeholder relationships and drive activity at pace.
• Collaborate with Head of Talent and other teams to maximise impact.

Skills

Learning & Development

Facilitation

Stakeholder management

Curriculum design

Digital learning

Project delivery

Communication

Organisational skills

Independent work

Problem solving

Education

CIPD qualification

Tools

LMS (Learning Management System)

Job description

The Learning Manager is responsible for delivering Warner Hotels' learning and development agenda, ensuring our teams have access to engaging, high-quality development opportunities that build capability, support career growth and enhance business performance.

Working closely with the Head of Talent and stakeholders across the business, the Learning Manager will translate people and talent priorities into practical learning solutions, programmes and initiatives that make a measurable difference to colleague experience and organisational performance.

This is a standalone role with responsibility for the day-to-day management, delivery and continuous improvement of learning and development across Warner. The Learning Manager will combine learning design, facilitation, stakeholder management, project delivery and learning operations, meaning you'll be a highly organised individual who enjoys both creating solutions and making things happen.

In this role, you'll need to be a proactive and self-sufficient learning professional who is comfortable operating autonomously, managing multiple priorities and driving activity forward with minimal direction. You'll take ownership of delivery, build strong stakeholder relationships and ensure learning activity is implemented effectively and at pace.

Reporting to the Head of Talent and working 3 days a week at our Hub in Hemel Hempstead or our hotels and 2 days a week at home, as our Learning Manager you'll need to have

• Proven experience in a Learning & Development, Learning Manager, Capability or Talent Development role, ideally as part of a small team rather than a large organisation.
• Experience designing, developing and delivering learning programmes from concept through to implementation.
• Strong facilitation and presentation skills.
• Experience managing multiple projects and priorities simultaneously.
• Strong stakeholder management and relationship-building capability.
• Experience using digital learning platforms and virtual delivery methods.
• Excellent communication, planning and organisational skills.
• Ability to work independently and manage a broad and varied workload.
• Strong problem-solving skills with a practical and solutions-focused approach.
• Demonstrated ability to deliver high-quality outcomes at pace.

and ideally you'll have:

• Experience within hospitality, leisure, retail or other customer-focused environments.
• Coaching qualification or coaching experience.
• Experience supporting leadership and management development programmes.
• Experience working with apprenticeships or funded learning programmes.
• CIPD qualification or equivalent professional knowledge

Why join the Support team at Warner Hotels?

• Pension scheme: 3% employer, 5% employee
• 25 days annual leave per year + flexible 8 bank holidays+ you can purchase up to 5 days additional leave per year
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking
• Electric Vehicle scheme
• Enhanced Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]