Learning Experience Facilitator (Hybrid) – Impact & Growth

NATS; Whiteley; Hybrid; GBP 38,000 - 54,000; Full time

Job summary

NATS, the UK's leading air navigation service provider, is seeking a passionate Learning Specialist to join our HR team and drive capability across the business. You will deliver high-impact learning experiences, facilitate sessions both virtually and in person, and work with stakeholders to design and evaluate learning solutions that support performance and organisational goals.

With a focus on continuous improvement, you’ll coach colleagues, adapt to diverse audiences, and help embed learning

Qualifications

• Experience facilitating learning and development programmes in classroom, virtual or hybrid environments.
• Outstanding presentation and communication skills.
• Ability to engage, motivate and influence a wide range of stakeholders.
• Strong coaching, questioning and feedback skills.
• Confidence managing group discussions and learner dynamics.
• Experience designing or adapting learning materials and resources.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive approach to continuous improvement and professional development.

Responsibilities

• Facilitate engaging learning programmes both virtually and face-to-face.
• Deliver a range of development interventions, including leadership, management, behavioural and professional skills programmes.
• Create inclusive and collaborative learning environments that encourage participation and knowledge sharing.
• Adapt your facilitation approach to suit different audiences, learning styles and business needs.
• Use coaching and questioning techniques to deepen learning and support behavioural change.
• Manage group dynamics effectively and maintain high levels of learner engagement.
• Contribute to the design and development of learning solutions and resources.
• Facilitate train-the-trainer sessions and support colleagues to successfully deliver learning programmes.
• Gather and evaluate learner feedback to measure impact and identify improvements.
• Maintain learning materials and digital content within our Learning Management System.
• Support the successful delivery of learning projects and initiatives.

Skills

Facilitation

Presentation

Communication

Stakeholder engagement

Coaching

Questioning

Feedback

Group dynamics

Materials design

Organisation

Continuous improvement

Education

CIPD qualification

L&D qualification

Willingness to pursue qualification

Tools

Learning Management System (LMS)

Job description

NATS, the UK's leading air navigation service provider, is seeking a passionate Learning Specialist to join our HR team and drive capability across the business. You will deliver high-impact learning experiences, facilitate sessions both virtually and in person, and work with stakeholders to design and evaluate learning solutions that support performance and organisational goals.

With a focus on continuous improvement, you’ll coach colleagues, adapt to diverse audiences, and help embed learning