Learning Specialist

NATS; Whiteley; Hybrid; GBP 38,000 - 54,000; Full time

Job summary

NATS, the UK's leading air navigation service provider, is seeking a passionate Learning Specialist to join our HR team and drive capability across the business. You will deliver high-impact learning experiences, facilitate sessions both virtually and in person, and work with stakeholders to design and evaluate learning solutions that support performance and organisational goals.

With a focus on continuous improvement, you’ll coach colleagues, adapt to diverse audiences, and help embed learning

Qualifications

• Experience facilitating learning and development programmes in classroom, virtual or hybrid environments.
• Outstanding presentation and communication skills.
• Ability to engage, motivate and influence a wide range of stakeholders.
• Strong coaching, questioning and feedback skills.
• Confidence managing group discussions and learner dynamics.
• Experience designing or adapting learning materials and resources.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive approach to continuous improvement and professional development.

Responsibilities

• Facilitate engaging learning programmes both virtually and face-to-face.
• Deliver a range of development interventions, including leadership, management, behavioural and professional skills programmes.
• Create inclusive and collaborative learning environments that encourage participation and knowledge sharing.
• Adapt your facilitation approach to suit different audiences, learning styles and business needs.
• Use coaching and questioning techniques to deepen learning and support behavioural change.
• Manage group dynamics effectively and maintain high levels of learner engagement.
• Contribute to the design and development of learning solutions and resources.
• Facilitate train-the-trainer sessions and support colleagues to successfully deliver learning programmes.
• Gather and evaluate learner feedback to measure impact and identify improvements.
• Maintain learning materials and digital content within our Learning Management System.
• Support the successful delivery of learning projects and initiatives.

Skills

Facilitation

Presentation

Communication

Stakeholder engagement

Coaching

Questioning

Feedback

Group dynamics

Materials design

Organisation

Continuous improvement

Education

CIPD qualification

L&D qualification

Willingness to pursue qualification

Tools

Learning Management System (LMS)

Job description

NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job purpose: Bring learning to life.

We're looking for an engaging and passionate Learning Specialist to join our HR team and play a key role in developing capability across our business.

This is a facilitation-focused role where you'll spend the majority of your time delivering impactful learning experiences that inspire, develop and empower our colleagues. You'll be an experienced facilitator who thrives in front of an audience, can adapt your style to different groups and creates engaging learning environments where people feel confident to participate, learn and grow.

Working closely with HR colleagues and business stakeholders, you'll also support the design, evaluation and continuous improvement of learning solutions that drive performance and support our organisational goals.

Other duties include:

Delivering high-impact learning

• Facilitate engaging learning programmes both virtually and face-to-face.
• Deliver a range of development interventions, including leadership, management, behavioural and professional skills programmes.
• Create inclusive and collaborative learning environments that encourage participation and knowledge sharing.
• Adapt your facilitation approach to suit different audiences, learning styles and business needs.
• Use coaching and questioning techniques to deepen learning and support behavioural change.
• Manage group dynamics effectively and maintain high levels of learner engagement.

Supporting learning excellence

• Contribute to the design and development of learning solutions and resources.
• Facilitate train-the-trainer sessions and support colleagues to successfully deliver learning programmes.
• Gather and evaluate learner feedback to measure impact and identify improvements.
• Maintain learning materials and digital content within our Learning Management System.
• Support the successful delivery of learning projects and initiatives.

Essential skills and Experience:

We're looking for someone who is passionate about helping others learn and develop and who can confidently facilitate engaging learning experiences for a variety of audiences.

You’ll bring:

• Experience facilitating learning and development programmes in classroom, virtual or hybrid environments.
• Outstanding presentation and communication skills.
• The ability to engage, motivate and influence a wide range of stakeholders.
• Strong coaching, questioning and feedback skills.
• Confidence managing group discussions and learner dynamics.
• Experience designing or adapting learning materials and resources.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive approach to continuous improvement and professional development.

Desirable

• Experience working within Learning & Development, HR or a related function.
• Knowledge of learning evaluation methodologies.
• CIPD qualification, learning and development qualification, or willingness to work towards a relevant professional qualification.

Why join us?

This is an exciting opportunity to make a real impact by helping colleagues develop the skills, knowledge and confidence they need to succeed. You'll join a collaborative HR team that is passionate about learning, development and creating great experiences for our people.

If you're an energetic facilitator who loves bringing learning to life and making a difference through development, we would love to hear from you.

Additional Vacancy Information: Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.