Learning Experience Designer for SaaS

Iris Software, Inc.; United Kingdom; Remote; GBP 42,000 - 56,000; Full time

Job summary

IRIS Software Group is expanding its IRIS Academy team to create clear, practical digital learning for customers using our software. You’ll work with Product Owners and SMEs to understand features, problems solved, and how customers interact with the product.

The role focuses on discovery, creating online courses, text and video scripts, and supporting materials. A curious, proactive learner with strong written communication will thrive.

Qualifications

• Experience creating digital learning and customer education content.
• Ability to explain software and technical processes simply.
• Experience collaborating with Product Owners, SMEs or technical experts.
• Ability to ask questions, gather information and translate it into learning.
• Understanding how learning helps customers adopt software.

Responsibilities

• Develop online courses and learning pathways.
• Create clear instructional copy and media assets.
• Produce audio/video scripts and screencasts.
• Create knowledge checks, quizzes and assessments.
• Maintain content accuracy as products evolve.

Skills

Content design

Digital learning

Customer education

Clear communication

Discovery questions

AI-assisted content creation

Tools

Articulate Rise

Storyline

Camtasia

Learning Management Systems

AI content tools

Job description

IRIS Software Group is expanding its IRIS Academy team to create clear, practical digital learning for customers using our software. You’ll work with Product Owners and SMEs to understand features, problems solved, and how customers interact with the product.

The role focuses on discovery, creating online courses, text and video scripts, and supporting materials. A curious, proactive learner with strong written communication will thrive.