Learning & Employee Experience Lead — Hybrid

Pepper Money; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid home and office working

25 days’ holiday + bank holidays

Private Medical Insurance

Pension with matched contributions

Job summary

Pepper Money is seeking an experienced Employee Experience Lead – Learning & Development to shape a positive, inclusive learning experience across the business. You will set the learning strategy, translate insights into practical solutions, and deliver an annual plan that aligns with performance, growth and regulatory needs.

In this role you’ll partner with HRBP, senior leaders and external partners to ensure learning supports talent, wellbeing and colleague experience.

Qualifications

• Experience improving colleague experience through learning and development in a complex organisation.
• Strong knowledge of regulatory learning, governance and compliance requirements within financial services or regulated environments.
• Experience delivering management, career and colleague development programmes.
• Experience managing learning systems, data and reporting.

Responsibilities

• Lead the learning and development agenda with strategic planning and practical delivery.
• Develop and maintain strategy, curriculum and annual learning plan.
• Identify capability needs with leaders and HR colleagues.
• Shape learning priorities using feedback, data and regulatory requirements.
• Oversee inclusive learning programmes and governance for mandatory training.
• Own learning technology roadmap and collaborate with HR Systems Manager.
• Manage budgets, suppliers and ROI for learning initiatives.

Skills

Learning strategy

Stakeholder management

Learning systems

Budget & vendors

Regulatory training

Digital learning

Coaching & development

Education

L&D or HR qualification

CIPD membership (advantage)

Tools

SAP SuccessFactors

Job description

Pepper Money is seeking an experienced Employee Experience Lead – Learning & Development to shape a positive, inclusive learning experience across the business. You will set the learning strategy, translate insights into practical solutions, and deliver an annual plan that aligns with performance, growth and regulatory needs.

In this role you’ll partner with HRBP, senior leaders and external partners to ensure learning supports talent, wellbeing and colleague experience.