Learning & Development Officer

Coworth Park; Greenham; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Bonus scheme

Service charge

Complimentary stays

50% F&B discount

Private pension

Staff training & development

Refer a friend £1000 bonus

Wellbeing support

Job summary

Coworth Park is seeking a Learning & Development Manager to drive outstanding staff training and career development within our luxury hotel environment. You will collaborate with the People & Culture team to design, implement, and deliver programmes that enhance service standards and leadership capabilities.

You’ll also support work experience and apprenticeship initiatives, while delivering engaging presentations and handling related administrative duties to ensure seamless employee growth and

Qualifications

• Experience leading learning and development initiatives in hospitality or luxury brands.
• Strong communication and interpersonal skills with a customer service mindset.
• Ability to design and deliver engaging training sessions and presentations.

Responsibilities

• Lead and coordinate employee training and development with People & Culture teams.
• Support work experience and apprenticeship programmes and develop staff at all levels.
• Create and deliver compelling presentations and manage related administrative tasks.

Skills

Training & development

Communication

Presentation skills

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Learning & Development Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Learning & Development Manager at Coworth Park, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities
• £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you’ll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for influencing our employee journey from the very beginning, working closely with our whole People & Culture team to coordinate spectacular training and development, to ensure our employees and guests receive nothing but the best experience.
• You will be working closely with our work experience and apprenticeship programmes, and supporting the development of each and every one of our employees
• You’ll also support the People & Culture team with all administration duties and will create and deliver presentations

The items shared are the essence of a day in the life of a Learning & Development Manager, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Learning & Development Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Compensation: Competitive salary