Learning & Development Business Partner

Travelex Limited; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Learning & Development Business Partner to enhance its talent development initiatives. This pivotal role will involve collaborating with business leaders to align learning strategies with organizational goals, driving a culture of continuous learning across the company. The successful candidate will design and implement high-impact learning solutions that foster employee engagement and career progression. Join a forward-thinking organization committed to innovation and customer-centricity, where your contributions will help shape the future of learning and development in a vibrant retail environment.

Qualifications

• Proven experience in L&D, preferably in retail or fast-paced environments.
• Expertise in adult learning principles and instructional design.

Responsibilities

• Act as a strategic partner to align L&D initiatives with business goals.
• Design and deliver impactful learning programs for employee growth.

Skills

L&D Experience

Business Acumen

Adult Learning Principles

Instructional Design

Stakeholder Management

Analytical Skills

Coaching Skills

Facilitation Skills

Education

Bachelor's degree in Human Resources

Certification in L&D

Tools

Learning Management Systems (LMS)

E-learning Platforms

Digital Learning Tools

Job description

Join to apply for the Learning & Development Business Partner role at Travelex

Location: Home based with weekly UK travel

Job Type: Full-time, Permanent

Department: Human Resources

Reports to: L&D Manager

Job Summary
We are seeking a dynamic and strategic Learning & Development (L&D) Business Partner to drive our talent development initiatives and learning culture within a national retail company. This role requires a proactive and consultative approach, partnering closely with business leaders to align learning strategies with overall business objectives. The L&D Business Partner will play a critical role in embedding a high-performance culture by designing and delivering impactful learning solutions that enhance business performance and employee growth.

Key Responsibilities

• Act as a strategic partner to senior business leaders, ensuring learning and development initiatives are aligned with key business priorities and long-term growth strategies, particularly sales growth and customer engagement.
• Support the L&D Manager in executing an L&D strategy that supports workforce development, capability building, and performance improvement across multiple retail locations.
• Collaborate with HR and operational leaders to assess current and future skill needs, translating them into actionable learning interventions that drive business success and profitability.
• Design, deliver, and evaluate high-impact learning programs that enhance employee engagement, leadership development, and career progression.
• Utilize data and analytics to assess learning effectiveness, demonstrating return on investment and making data-driven recommendations for continuous improvement.
• Serve as a trusted advisor on learning and development, change management, and talent strategies, ensuring that L&D initiatives support wider business transformation goals.
• Foster a culture of continuous learning and development, embedding leadership and skills development into everyday business operations.
• Drive digital learning adoption and innovative training methods to enhance accessibility and scalability of learning initiatives.
• Champion diversity, equity, and inclusion in learning strategies, ensuring all employees have access to development opportunities.

Qualifications & Skills

• Bachelor's degree in Human Resources, Organizational Development, Business, or a related field.
• Proven experience in L&D, preferably within a retail or fast-paced environment.
• Strong business acumen with the ability to align learning strategies with commercial objectives.
• Expertise in adult learning principles, instructional design, and leadership development programs.
• Ability to influence, coach, and build strong partnerships with senior stakeholders.
• Proficiency in learning management systems (LMS), e-learning platforms, and digital learning tools.
• Excellent facilitation, presentation, and stakeholder management skills.
• Strong analytical skills, with experience using learning metrics to inform strategic decision-making.
• Certification in L&D, coaching, or related areas desirable but not essential.

Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle-free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Financial Services, Consumer Services, and Retail