Learning and Development Officer

SSAFA the Armed Forces charity; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading charity as a Learning and Development Officer, pivotal in enhancing employee learning experiences. Collaborate with the People team to foster a culture of continuous learning. Your role includes managing training events, overseeing the Learning Management System, and supporting data management to inform strategies. This full-time position offers a dynamic environment with opportunities for innovation and growth.

Qualifications

• Manage learning systems and coordinate training events.
• Confident communicator with strong literacy and numerical skills.

Responsibilities

• Oversee the lifecycle of learning and development events.
• Maintain training records and promote learning initiatives.

Skills

Communication

Literacy

Numerical Skills

Initiative

Education

Experience in coordinating training events

Tools

Microsoft Office

Job description

Join to apply for the Learning and Development Officer role at SSAFA the Armed Forces charity

Join to apply for the Learning and Development Officer role at SSAFA the Armed Forces charity

About The Role

No day is the same with the variety of responsibilities as a Learning and Development Officer at SSAFA. Your role will be pivotal in ensuring a seamless and enriching learning experience for employees, working closely with the Learning & Organisational Development Manager and the broader People team to foster a culture of continuous learning across the organisation.

About The Role

No day is the same with the variety of responsibilities as a Learning and Development Officer at SSAFA. Your role will be pivotal in ensuring a seamless and enriching learning experience for employees, working closely with the Learning & Organisational Development Manager and the broader People team to foster a culture of continuous learning across the organisation.

You will serve as the primary contact for all enquiries, managing the entire lifecycle of learning and development events — from researching external providers to evaluating feedback. Your responsibilities will also include overseeing the Learning Management System (Litmos), maintaining accurate training records, and promoting learning initiatives through internal communication platforms. Additionally, you will support data management and analysis to inform learning strategies and contribute to various development projects.

This role is a full-time position; however consideration will be given to a 4-day working week for the ideal candidate.

About The Team

You will join a team of experts in the field of HR, and who believe in working collaboratively to support each other with their goals and priorities. We are advocates for knowledge sharing and open to new ideas or innovative solutions to solve problems or improve processes we have already in place.

About You

A key attribute we are looking for in you, on top of a passion and drive to learn, is a strong background in managing learning systems and a commitment to driving organisational growth through effective learning initiatives. You will also need to have experience in coordinating and promoting training events.

You will be a confident communicator, with excellent literacy and numerical skills in to order to liaise effectively with managers regarding a range of issues or, when required, produce professional documentation to high standards. The team is small so you will need to be able to use your own judgement and initiative to complete day to day tasks.

To ensure you can hit the ground running, demonstrable experience of using Microsoft Office products is essential to complete the range of tasks required in this role as well as accurate data/record inputting.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further Information About The Role

Click here to download the full job description

Review the benefits that SSAFA has to offer here

If you have any queries or would like to speak to someone about this role, please contact Dominika Sarosiek on [e-mail] for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How To Apply

Click on 'Start your application' now.

If you need any adjustments to support you with the application process, please contact [e-mail]

Closing date: Midnight 18 May 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews:TBC

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations

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