Learning and Development Officer, ARK SCHOOLS

Guardian Jobs; London; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A leading educational organization is seeking a Learning and Development Officer to enhance operational staff and apprenticeships. You will coordinate training events, manage partnerships, and ensure program quality. This hybrid role offers a supportive environment with opportunities for professional growth.

Benefits

Hybrid working model

Flexible hours

27 days annual leave

Workplace pension scheme

Access to professional development

Qualifications

• Experience in project management, event planning, or learning & development.
• Excellent verbal and written communication skills.
• Proactive, solutions-focused, and collaborative.

Responsibilities

• Build relationships with school operations/HR leads for apprenticeship solutions.
• Coordinate logistics for training sessions and events.
• Monitor apprenticeship progress and support retention.

Skills

Project Management

Event Planning

Communication

Organizational Skills

Collaboration

Education

Degree or equivalent experience

Tools

Microsoft Office

Zoom

MS Teams

SharePoint

Job description

Learning and Development Officer, ARK SCHOOLS

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Learning and Development Officer, ARK SCHOOLS

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Position: Learning and Development Officer (Operations Staff and Apprenticeships)

Reports to: Learning and Development Operations Lead

Location: Hybrid working in West London Office

Contract: Permanent

Pattern: Full Time (9am – 5.30pm)

Closing date: 27/05/2025

Interviews: w/c 02/06/2025 (in person)

Salary: £32,000 to £35,000 (depending on experience)

About the Role

The Learning and Development Officer will ensure the smooth delivery of Ark Learning Institute’s programmes, focusing on operations staff and apprenticeships. Responsibilities include planning, coordinating, and delivering face-to-face and virtual learning events, acting as a liaison with external providers and participants. You will monitor engagement, ensure quality, and support initiatives like needs analysis and training design, including e-learning. The role offers personalized development and funded professional qualifications.

This position reports to the Learning and Development Operations Lead and is part of the ALI Delivery Team. It is a hybrid, full-time role based in West London, with in-person interviews scheduled for the week commencing 2nd June.

About Ark Learning Institute (ALI)

ALI is the center of excellence for professional development within Ark Schools, supporting over 4,000 staff through innovative programs including Teacher Training, leadership development, tailored learning for operational staff and apprentices, and strategic partnerships. We are committed to transforming lives through education and fostering continuous improvement and inclusion.

Key Responsibilities

• Build relationships with school operations/HR leads to support apprenticeship learning solutions.
• Identify new partnership opportunities aligned with strategic goals.
• Ensure program quality and compliance, especially for apprenticeships.
• Manage administrative functions for the Digital Apprenticeship Service.
• Gather and analyze participant feedback to improve programs.
• Monitor apprenticeship progress and support retention.
• Coordinate logistics for training sessions and events.
• Manage logistics for Network-wide Operations Training Days (3/year, 1000+ attendees).
• Develop communication plans for learning initiatives.
• Serve as the first point of contact for delegates and partners.
• Assist in designing and producing training materials.
• Process data for dashboards and compliance trackers.
• Conduct training needs analysis through surveys and stakeholder interviews.

Key Requirements

• Right to work in the UK.
• Willingness to travel across London, Birmingham, Portsmouth, Hastings.
• Degree or equivalent experience.
• Desirable: professional qualification in project management, HR, or L&D.
• Experience in project management, event planning, or learning & development.
• Experience engaging internal audiences and marketing training offers.
• Excellent verbal and written communication skills.
• Ability to influence senior stakeholders and partners.
• Experience with digital platforms like Zoom, MS Teams.
• Proficiency in Microsoft Office, especially PowerPoint, Excel, SharePoint.
• Organized with attention to detail.
• Proactive, solutions-focused, and collaborative.

Benefits

• Hybrid working model with a minimum of two days in West London office.
• Option to work fully remotely up to 10 days/year.
• Flexible hours around core hours 10:00-16:00.
• 27 days annual leave plus bank holidays, increasing to 30 days after 3 years.
• Office closure between Christmas and New Year.
• Workplace pension scheme with 11% employer contribution.
• Access to professional development and online learning platforms.
• Discounts through Ark Rewards scheme.

Diversity & Inclusion

We value diversity and inclusion, aiming to reflect diverse perspectives and foster an equitable environment. Learn more about our commitments on our website.

Safeguarding

Ark is committed to safeguarding children and young people. All employees require an enhanced DBS check and must disclose any criminal convictions. More details are available on our recruitment page.

Applications are reviewed on a rolling basis, so early submission is encouraged.