Learning and Development Associate

Zs Associates; London; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Learning and Development Associate to enhance their Human Resources team in Europe. This role is pivotal in delivering impactful learning programs, including the New to ZS induction and other milestone initiatives. You'll engage with a diverse range of stakeholders to ensure that learning experiences are effective and tailored to regional needs. If you're passionate about fostering growth and development in a collaborative environment, this opportunity offers a chance to make a significant impact while enjoying a flexible work culture that values both remote and on-site collaboration.

Benefits

Health and Well-Being Benefits

Financial Planning

Annual Leave

Professional Development

Flexible Working Options

Qualifications

• 2-4 years in HR or learning and development, preferably in professional services.
• Strong project management and organizational skills required.

Responsibilities

• Manage and coordinate learning programs, ensuring effective delivery.
• Collaborate with stakeholders to customize learning experiences.

Skills

Project Management

Organizational Skills

Communication Skills

Analytical Skills

Collaboration

Education

Bachelor's Degree

Tools

Learning Management Systems

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage, and passion to drive life-changing impact to ZS.

Our most valuable asset is our people.

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

The Human Resources group develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

Learning and Development Associate

We are excited to be adding a Learning and Development Associate to join our Human Resources team in Europe. The L&D Associate is responsible for the delivery of best-in-class learning programs for the Europe region. The role requires demonstrated skill throughout the learning cycle to offer a seamless learning experience, drive engagement, and deliver impactful results. The role will primarily focus on the deployment and delivery of core global learning programs, particularly our New to ZS induction program and promotion milestone learning programs.

What you’ll do

• Program management, workflow coordination and delivery logistics across various learning programs, in collaboration with global learning team colleagues and business stakeholders.
• Lead the delivery of the New to ZS firmwide induction and promotion milestone programs in Europe.
• Continuous review and improvement of learning program delivery processes.
• Collaborate with the extended Learning & Development team to prioritize learning and development initiatives based on business needs.
• Partner with local subject matter experts to customize learning deliverables for regional needs.
• Develop communication plans and customize messages for regional stakeholders.
• Support facilitator management activities related to sourcing, scheduling, material distribution, briefings, and feedback.
• Produce virtual instructor-led learning sessions.
• Help program participants to feel supported and able to focus their time on learning when attending learning programs.
• Regularly review learning program content for accuracy and relevance, sharing feedback and suggestions with Global Program Owners.
• Collect and monitor evaluation data/stakeholder feedback and develop improvement plans where needed.
• Engage in team-wide initiatives to build team capabilities, community, and effectiveness.

What you’ll bring

• Bachelor’s degree required.
• 2-4 years professional experience in human resources, learning and development, preferably in a professional services environment.
• Effective project management skills.
• Excellent organizational skills and an ability to multi-task and prioritize across concurrent projects and maintain attention to detail.
• Demonstrated ability to support large scale learning, development or onboarding programs. Knowledge of adult learning principles, instructional design, and evaluation methodologies desirable.
• Ability to proactively and continually collaborate with clients and colleagues to ensure timely, efficient, and accurate deliverables.
• Confirmed ability to analyze problems and create creative solutions.
• Ability to work independently with direction and collaborate as part of a team.
• Excellent verbal and written communication skills to work effectively across geographies and levels of the organization.
• Strong analytic skills/comfort with data analysis.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options, and internal mobility paths and collaborative culture empower you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At: www.zs.com