Learning and Development Consultant

Softcat; Manchester; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Softcat is seeking a Learning & Development professional to join the team for a 6-9 month maternity cover. The role focuses on designing and delivering modernised early careers sales learning programs and providing solutions from analysis through delivery.

You will collaborate with senior stakeholders, manage upskilling initiatives, and drive measurable business impact across sales teams while supporting multi-modal learning in a growing, culture-driven environment.

Qualifications

• Proven experience in a Learning & Development role with the ability to design and deliver impactful learning interventions for sales teams.
• Track record of collaborating with senior stakeholders to align L&D initiatives with business priorities.
• Ability to measure and report on the impact of learning interventions using analytics and data.

Responsibilities

• Stakeholder Management – work with key sales stakeholders to understand capability development needs and performance goals.
• Solutions Management – develop upskilling campaigns and programmes end-to-end from design through to results.
• Coaching and Facilitation – coach and facilitate 1-to-1 and group sessions, virtual and in-person.
• Partner Management – manage partner relationships and onboarding for initiatives, overseeing costs and impact.
• Strategic Projects – represent L&D in business projects and drive required outcomes.

Skills

Learning & Development

Stakeholder management

Instructional design

Facilitation

Analytics & measurement

Tools

LMS platforms

MS PowerPoint

Job description

6-9 Month FTC (Maternity Cover)

Would you like to kick start your career in a supportive, collaborative and innovative company?

Join our Learning & Development Team

Softcat's Learning & Development team sits within a wider People & Property department consisting of People Operations, People Business Partners, Reward, Talent Acquisition, Diversity & Inclusion and Employee Engagement. The purpose of the L&D team is to champion a learning culture that empowers employees to reach their potential and drive high performance at Softcat. The L&D team plays an influential part in our business, ensuring that Softcat succeeds through our people.

About the Role:

This is a 6-9-month FTC maternity cover generalist role where you will be responsible for supporting the design and delivery of the modernisation of our early careers sales programs, as well as working across our sales departments on delivering learning solutions from analysis through to delivery.

As a people professional, you will know the environment you work in has a big impact on your success. It doesn't get much better than a growing business whose strategy is built and driven by culture, endorsement and enthusiasm from senior leadership about capability development, and a vibrant workforce hungry for development.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Responsibilities

• Stakeholder Management – working with key sales stakeholders to understand their area's capability development needs, business priorities, and performance goals. Provide upskilling solutions and initiatives for impact. Taking a consultative approach to discovering needs uncovering the real focus areas and managing expectations.
• Solutions Management – manage and develop new and current upskilling campaigns and structured programmes. Being responsible and taking ownership of the full lifecycle from design through to results and ensuring business impact. Taking a modern learning theory approach of multi-modalities with strong transfer of learning.
• Coaching and Facilitation – coaching and facilitating in 1-to-1 and group settings virtually and face-to-face across upskilling initiatives, programmes and targeted campaigns. Supporting other areas of the L&D team. You will have autonomy over how much of this you want to do.
• Partner Management - managing key partner relationships through QBRs, researching new partners, and onboarding for specific initiatives. Managing costs and ensuring impact.
• Strategic Projects – Represent L&D within business strategic projects acting in some cases as a representative and in others taking a leading role. Understanding the objectives and key results needed and being able to move towards the right solutions and outcomes bringing alongside the right people and process to execute effectively.

We'd love you to have:

• Proven experience in a Learning & Development role with the ability to design and deliver impactful learning interventions for sales teams.
• A track record of collaborating with senior stakeholders and leadership to align L&D initiatives with business priorities.
• Ability to measure and report on the impact of learning interventions, using analytics and data to drive continuous improvement.
• Strong understanding of instructional design theory and learning experience design, applying modern learning theory to create learner-centred, practical, and behaviour-driven solutions.
• Great team player
• Proactive growth mindset
• Result and performance orientation
• Exceptional presentation and communication skills, with experience delivering training both in-person and virtually.
• Ability to manage multiple projects and priorities, with a focus on delivering high-quality work on time.
• Experience working with sales team role would be desirable.
• UK based role but willing to travel for stakeholder meeting and facilitation within the UK.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.