Learning and Development Assistant

Lane Clark & Peacock LLP.; Winchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking organization dedicated to empowering its employees through professional development and a supportive culture. This role focuses on training administration and qualifications support, ensuring a seamless experience for new starters and ongoing learners. You will collaborate with a dynamic team, manage learning logistics, and enhance the overall learning experience. With a commitment to diversity and inclusion, this innovative firm offers an attractive benefits package, including study support and wellness initiatives, fostering both personal and professional growth. If you're passionate about Learning & Development, this is the perfect opportunity for you.

Benefits

Professional study support

Access to internal networks

Life assurance

Income protection

Enhanced parental leave

26 days annual leave

Private medical insurance

Discounted gym memberships

Cycle to work scheme

Discretionary bonus scheme

Qualifications

• Proficient in Excel and learning management systems.
• Strong communication and organizational skills required.

Responsibilities

• Manage learning administration and support qualifications.
• Liaise with HR and maintain appraisal systems.

Skills

Excel Skills

Process Improvement

Communication Skills

Attention to Detail

Team Collaboration

Self-Motivation

Problem-Solving

Tools

Learning Management System (LCPLearn)

Appraisals Platform (Clear Review)

Job description

At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters.

Who are the department and what is the role?

This role will work as part of the wider Learning and Development team, with a focus on training administration as well as providing support to the qualifications area within the department.

What will you be doing?

Working with the wider team on the overall learning administration for the firm via the learning management system, booking workshops, liaising with suppliers as required and maintaining our appraisal system, Clear Review.

1. Manage and process new starters – liaising with HR and communicate with wider L&D team
2. Update and maintain LCP’s appraisals platform – liaising with department contacts
3. Become proficient in the use of the learning management system LCPLearn for course administration
   Report on DEI / Induction training and following up with non completers
4. Provide logistical support for learning sessions – booking rooms and refreshments, and preparation of training resources
5. Ensure invoices are managed and evaluation process is completed following learning events
6. Liaise with both LCP’ers, trainers and suppliers as required

Working with the Senior Qualifications Advisor, to offer a seamless service to students.

1. General study administration – with a focus on CFA – to include checking of invoices, credit card payments, updating study records and subscription renewal
2. Liaising with students as required to co-ordinate exam and tuition bookings
3. Administration in relation to apprenticeships as required including bi annual reporting

This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

What skills, experience, and qualities do you need for this role?

1. Able to liaise professionally with both LCP’ers, and trainers, ensuring enquiries are dealt with courteously and efficiently
2. A professional, positive “can do” attitude and ability to take own initiative
3. Technical aptitude with good excel skills and experience of process improvement/administration skills
4. An interest in how Learning & Development can add value to LCP
5. Able to work effectively in a team but also self-motivated to work autonomously
6. Well organised, able to follow processes and demonstrate attention to detail in work
7. Able to be proactive in identifying issues that require action and improvements to approach
8. Enthusiastic, flexible and resilient; able to cope under pressure and deal with fluctuating workload
9. Excellent communication skills, both verbal and written

What’s in it for you?

Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:

For you:

1. Professional study support (where applicable)
2. Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks

For your family:

1. Life assurance
2. Income protection
3. Enhanced maternity/paternity/adoption and shared parental leave

For your health:

1. 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
2. Private medical insurance
3. Discounted gym memberships, critical illness and dental insurance through our flexible benefits
4. Cycle to work scheme
5. Digital GP services

For your wealth:

1. Discretionary bonus scheme
2. Season ticket loans

For others:

1. Volunteering opportunities

For the environment:

1. Electric vehicle salary sacrifice scheme (qualifying period applies)

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [e-mail] to discuss how we can support you with your application.

LCP currently holds a sponsorship license for skilled worker visas, allowing us to assist with applications aligning with the UK Government's criteria for skilled worker sponsorship. If you anticipate needing sponsorship for a skilled worker visa, we recommend reviewing the sponsorship criteria for your desired role before applying by visiting https://www.gov.uk/skilled-worker-visa

Recruitment agencies

LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.