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Crimson Hotels Group is seeking a dedicated Learning & Development coordinator to support and coordinate L&D across the organisation from the Head Office at Heathrow Terminal 5. You will manage enquiries, platforms, training records and apprenticeships, while driving process improvements with AI and automation to enhance learner experiences.
Ideal candidates will have strong digital literacy, be proficient with Microsoft 365, and excel in organisation, communication and problem-solving with a
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our propertiesoperateunder two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.
As part of Crimson Hotels Group, you will join the HR team working in our Head office which is based at Holiday Inn Express- Heathrow Terminal 5.
The role focuses on supporting and coordinating Learning & Development (L&D) across the organisation. You’ll manage L&D enquiries, learning platforms, training records, internal and external training, mandatory training, apprenticeships and work placements. You’ll also help improve L&D processes through AI, automation and digital tools-streamlining administration, improving workflows and enhancing the learner experience. This role offers hands‑on experience in learning technologies, AI, apprenticeships and talent development, providing a strong foundation for a career in L&D, Talent Development or Digital Learning.
The ideal candidate should have strong digital literacy and confidence using technology, with experience of Learning Management Systems being advantageous. They should be proficient in Microsoft 365 and comfortable using AI-powered tools to improve productivity and efficiency. Strong organisational, communication and problem‑solving skills are essential, alongside excellent attention to detail and a continuous improvement mindset.
We embrace inclusivity which means creating an environmentwhere we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background,religionor belief.