Learning and Development Assistant

Crimson Hotels Group; Colnbrook; On-site; GBP 28,000 - 36,000; Full time

Job summary

Crimson Hotels Group is seeking a Learning & Development coordinator to support and coordinate L&D across the organisation. You will manage enquiries, training records, platforms, and internal/external training.

You will help implement AI, automation, and digital tools to streamline administration and enhance the learner experience. This role offers hands-on experience in talent development and digital learning within a hospitality group.

Qualifications

• Strong digital literacy and comfort with modern training tech.
• Experience with Learning Management Systems is advantageous.
• Proficient in Microsoft 365 and AI-powered productivity tools.
• Excellent organisational, communication and problem-solving skills.
• Attention to detail with a continuous improvement mindset.

Responsibilities

• Support and coordinate Learning & Development across the organisation.
• Manage L&D enquiries, learning platforms, training records.
• Coordinate internal and external training, apprenticeships and placements.
• Improve L&D processes using AI, automation and digital tools.

Skills

Digital literacy

LMS experience

Microsoft 365

AI tools usage

Organisational skills

Communication skills

Attention to detail

Continuous improvement

Job description

About Us

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our propertiesoperateunder two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Our Values

Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.

Why join Crimson Hotels:

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your Birthday
• Team member discounts
• Health Benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

As part of Crimson Hotels Group, you will join the HR team working in our Head office which is based at Holiday Inn Express- Heathrow Terminal 5.

What will your day look like?

The role focuses on supporting and coordinating Learning & Development (L&D) across the organisation. You’ll manage L&D enquiries, learning platforms, training records, internal and external training, mandatory training, apprenticeships and work placements. You’ll also help improve L&D processes through AI, automation and digital tools-streamlining administration, improving workflows and enhancing the learner experience. This role offers hands‑on experience in learning technologies, AI, apprenticeships and talent development, providing a strong foundation for a career in L&D, Talent Development or Digital Learning.

What will you bring?

The ideal candidate should have strong digital literacy and confidence using technology, with experience of Learning Management Systems being advantageous. They should be proficient in Microsoft 365 and comfortable using AI-powered tools to improve productivity and efficiency. Strong organisational, communication and problem‑solving skills are essential, alongside excellent attention to detail and a continuous improvement mindset.

We embrace inclusivity which means creating an environmentwhere we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background,religionor belief.