Learning and Development Assistant

East Sussex County Council; Eastbourne; On-site; GBP 21,000 - 27,000; Full time

Job summary

East Sussex County Council in Eastbourne is seeking a Learning and Development Assistant to coordinate courses, bookings and data via the Learning Portal, supporting staff and trainers to deliver high quality learning experiences.

You will ensure sessions are set up smoothly, resolve queries and maintain accessible, well-organised training across the council. This role is office-based with standard hours and no hybrid or remote working.

Qualifications

• Clear and effective communication with a range of audiences.
• Responsive, helpful customer service.
• Confident use of Microsoft Office and digital systems.
• Plan and organise a varied workload, sometimes to short deadlines.
• Strong attention to detail in all tasks.

Responsibilities

• Coordinate courses, manage bookings and data through the Learning Portal.
• Support staff and trainers to deliver high quality learning experiences.

Skills

Communication

Customer service

Microsoft Office

Data management

Organisation & planning

Tools

Learning Portal

Job description

Job Description

Are you organised, detail focused and enjoy helping others find the right information? If so, this could be the role for you!

Job Description

Are you organised, detail focused and enjoy helping others find the right information? If so, this could be the role for you!

As a Learning and Development Assistant, you will be part of a small team who play a central role in keeping training across the council running smoothly and effectively.

You will coordinate courses, manage bookings and data through the Learning Portal, and support staff and trainers to deliver high quality learning experiences. From setting up sessions to resolving queries, your work will help ensure training is accessible, organised and makes a real difference to how people work.

This role is office-based, with working hours of 8:30am-5:00pm, Monday to Thursday, and 8:30am-4:30pm on Friday. Please note that this position does not offer hybrid or remote working.

We Are Looking For Candidates Who Can

• Communicate clearly and effectively with a range of audiences
• Provide responsive, helpful customer service
• Use Microsoft Office and digital systems confidently
• Plan and organise a varied workload, sometimes to short deadlines
• Work accurately with strong attention to detail

Interviews will take place in person at St Marys House, 52 St Leonard's Rd, Eastbourne BN21 3UU. Interviews will be taking place on Monday 5th, Thursday 8th, and Friday 9th October 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist.

This role offers the opportunity to broaden your experience by working closely with colleagues, trainers and external providers.

We offer a diverse range of benefits to help and support you during your employment.

For an informal discussion about this opportunity contact Bethan Nancarrow, HR Consultant - Learning and Development, at [e-mail] to request a MS Teams call or phone call.

For work that makes a difference, choose East Sussex!

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) .

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.