Learning and Development Administrator

Affinity Trust; Thame; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

31 days annual leave

Health cash plan

Pension

Life assurance

Employee Assistance Programme

Blue Light Card

Option to buy extra holiday

Job summary

Affinity Trust is hiring a Learning and Development Administrator to support the delivery of learning programmes for colleagues. The role is hybrid, with a minimum of 2 days per week in the Thame office, and offers a salary of £26,283 per annum.

You will manage learning data, administer courses, monitor attendance, and coordinate with internal and external training providers to ensure smooth training operations.

Qualifications

• As part of our Learning & Development team, you'll provide essential administrative and coordination support.
• If you enjoy working with systems and data, thrive in a fast-paced environment, and have a passion for delivering excellent customer service, we'd love to hear from you.

Responsibilities

• Manage learning data and maintain accurate training records
• Add and administer courses within learning systems
• Monitor attendance and support compliance requirements
• Act as the first point of contact for learning-related enquiries via phone and email
• Process training bookings, cancellations, and no-shows
• Coordinate activities with internal facilitators and support external training providers
• Assist with reporting and help identify trends, risks, and areas for improvement
• Support the collection, analysis, and evaluation of learner feedback
• Contribute to the continuous improvement of learning processes and the overall colleague experience

Job description

Job Introduction

Role: Learning and Development Administrator Location: Hybrid working with a minimum 2 days per week in the Thame office Salary: £26,283.00 per annum Hours: 37.5 per week Contract: Permanent About the RoleAre you a proactive, organised, and detail-oriented professional looking to develop your career in Learning & Development?

We're looking for a Learning & Development Administrator to join our friendly and supportive team. This is an exciting opportunity to play a key role in delivering an outstanding learning experience for colleagues across Affinity Trust.

As part of our Learning & Development team, you'll provide essential administrative and coordination support, helping to ensure our training programmes run smoothly and efficiently. If you enjoy working with systems and data, thrive in a fast-paced environment, and have a passion for delivering excellent customer service, we'd love to hear from you.

What will you do?

• Manage learning data and maintain accurate training records
• Add and administer courses within learning systems
• Monitor attendance and support compliance requirements
• Act as the first point of contact for learning-related enquiries via phone and email
• Process training bookings, cancellations, and no-shows
• Coordinate activities with internal facilitators and support external training providers
• Assist with reporting and help identify trends, risks, and areas for improvement
• Support the collection, analysis, and evaluation of learner feedback
• Contribute to the continuous improvement of learning processes and the overall colleague experience

What will we do?

• We offer hybrid working (min. 2 days a week in Thame)
• 31 days' annual leave (inc. bank holidays), rising with service
• Health cash plan, pension, life assurance, Employee Assistance Programme
• Blue Light Card, option to buy extra holiday

Who are Affinity Trust?

We are a social care provider and charity supporting people with learning disabilities, autistic people and people with other assessed needs to live active, fulfilling and independent lives. We work across England and Scotland and are registered with the Care Quality Commission and the Care Inspectorate.

Our values guide everything we do:

• People are at the heart of everything we do : we listen, we learn, we build on strengths.
• We give our best : what we do matters, and we take responsibility.
• We work together : we're one team, valuing strengths and differences, being open and trusting.
• We have courage : we try new things, and we're creative and adaptable.

As our Learning and Development Administrator, you'll play an important role in bringing these values to life by helping ensure colleagues have access to high-quality learning and development opportunities. Your work will help equip our teams with the knowledge and skills they need to provide excellent support and make a real difference in the lives of the people we support.

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We're also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

INDHOF

Attached documents

• Learning and Development Assistant Coordinator.pdf
• Recruitment FAQs.pdf