Learner Coach

Allscreens Nationwide Ltd

Blackwood

On-site

GBP 25,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Annual leave 30 days
Health care scheme
35-hour week
Discounts for retail and gym
Profit sharing
Life insurance
Employee of the month awards
Length of service recognition

Job summary

Itec Training Solutions Limited is seeking a dedicated Learner Coach to support learners through JGW+ journeys, ensuring positive outcomes with targeted interventions. This role emphasizes safeguarding, inductions, and keeping accurate records to track progress.

The position is full-time and on-site in Blackwood, offering a 35-hour week, 30 days leave, and a range of employee benefits designed to support growth and wellbeing.

Qualifications

  • Experience of working with vulnerable learners.
  • Experience of working with unemployed young people.
  • Learning Coach L4 qualification or working towards.
  • Safeguarding and Prevent experience.
  • Good interpersonal skills.
  • Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.

Responsibilities

  • Responsible for the pastoral care and wellbeing support of all learners.
  • Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager
  • Responsible for the identification of learner personal support needs
  • Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company’s safeguarding policies and procedures.
  • Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals on to traineeship programmes.
  • Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
  • Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.

Skills

Vulnerable learners
Unemployed youth
Learning Coach L4
Safeguarding experience
Interpersonal skills
Engage learners

Education

Learning Coach L4 qualification

Job description

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To provide end to end structured support and guidance to all Learners, ensuring the attainment of positive sustained outcomes by providing a variety of interventions throughout their journey on JGW+.

Your Impact
  • Responsible for the pastoral care and wellbeing support of all learners.
  • Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager
  • Responsible for the identification of learner personal support needs
  • Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company’s safeguarding policies and procedures.
  • Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals on to traineeship programmes.
  • Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
  • Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.
What are we looking for?
Essential
  • Experience of working with vulnerable learners
  • Experience of working with unemployed young people
  • Learning Coach L4 Qualification or willing to working towards
  • Safeguarding and Prevent experience
  • Good interpersonal skills
  • Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.
Desirable
  • Social work or youth worker experience or qualifications
  • Welsh Government traineeship / youth programmes experience
  • IAG Qualification level 3 as a minimum or working towards
  • Full clean driving license with use of vehicle.
What’s in it for you?
  • 30 days of annual leave (rising with length of service)
  • a health care scheme
  • a 35-hour work week
  • discounts for retail and gym membership
  • a profit-sharing scheme
  • life insurance
  • employee of the month awards
  • length of service recognition
  • and much more

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Proud member of the Disability Confident employer scheme

Company: Itec Training Solutions Limited

Salary: £25,000 - £27,000

Hours: Full-time

Location: Blackwood, NP12 1BA

Working pattern: On-site

Job type: Permanent

Posting date: 7 Aug 2026

Closing date: 21 Aug 2026

Learner Coach

Salary Banding: £25,000 - £27,000

Location: Blackwood

Contract: Full-time, permanent

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To provide end to end structured support and guidance to all Learners, ensuring the attainment of positive sustained outcomes by providing a variety of interventions throughout their journey on JGW+.

Your Impact
  • Responsible for the pastoral care and wellbeing support of all learners.
  • Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager
  • Responsible for the identification of learner personal support needs
  • Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company’s safeguarding policies and procedures.
  • Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals on to traineeship programmes.
  • Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
  • Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.
What are we looking for?
Essential
  • Experience of working with vulnerable learners
  • Experience of working with unemployed young people
  • Learning Coach L4 Qualification or willing to working towards
  • Safeguarding and Prevent experience
  • Good communication skills
  • Good interpersonal skills
  • Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.
Desirable
  • Social work or youth worker experience or qualifications
  • Welsh Government traineeship / youth programmes experience
  • IAG Qualification level 3 as a minimum or working towards
  • Full clean driving license with use of vehicle.
What’s in it for you?
  • 30 days of annual leave (rising with length of service)
  • a health care scheme
  • a 35-hour work week
  • discounts for retail and gym membership
  • a profit-sharing scheme
  • life insurance
  • employee of the month awards
  • length of service recognition
  • and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Find out more.

Job Description

Find out more about working with Itec

Our Employee Ownership

Got Questions? Contact Us

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