Learner Engagement & Outreach Specialist

Acorn Training Ltd.; Greater Lincolnshire; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Flexible working hours

Up to 26 days annual leave

Pension scheme

Training & CPD opportunities

Job summary

Acorn Training Ltd. seeks a proactive Learner Engagement Officer to drive engagement in Lincolnshire. You will build partnerships with community and external stakeholders, promote adult learning programmes, and support learners through information, advice and guidance sessions.

You will manage referral data, meet monthly targets, and collaborate with tutors, managers and the marketing team to enhance enrolments and learning journeys across the adult learning portfolio.

Qualifications

• Level 2 IAG or equivalent qualification.
• GCSE English, Maths, and ICT at grade A*-C.
• Full driving licence.
• Experience in learner and stakeholder engagement.
• Excellent customer service experience.

Responsibilities

• Develop strong relationships with external stakeholders to support growth.
• Identify and promote Adult Learning programmes to learners and referrers.
• Provide information, advice and guidance to potential learners.
• Engage with learners, employers and community groups with accurate programme info.
• Maintain detailed learner referral information and coordinate with tutors and managers.
• Meet monthly targets for starts, placements and progression.
• Collaborate with marketing to promote programmes.

Skills

Learner engagement

Stakeholder engagement

Customer service

Communication skills

IT skills

Education

Level 2 IAG or equivalent

GCSE English, Maths, ICT (A*-C)

Full driving licence

L3 IAG or equivalent (desirable)

Job description

Acorn Training Ltd. seeks a proactive Learner Engagement Officer to drive engagement in Lincolnshire. You will build partnerships with community and external stakeholders, promote adult learning programmes, and support learners through information, advice and guidance sessions.

You will manage referral data, meet monthly targets, and collaborate with tutors, managers and the marketing team to enhance enrolments and learning journeys across the adult learning portfolio.