Leadership Development & Onboarding Coordinator

Govia Thameslink Railway; Croydon; On-site; GBP 26,000 - 34,000; Full time

Job summary

Govia Thameslink Railway is seeking a proactive Leadership and Management Development Co-ordinator to help co-ordinate and support learning and development activity across the organisation. You will drive high-quality programmes, create a great learner experience and assist digital learning platform improvements.

In this role you’ll work with managers, facilitators and participants to deliver induction, leadership development and related activities, while maintaining accurate learner records and

Qualifications

• Experience in a customer-facing role.
• Experience coordinating activities, events, programmes or projects within a busy environment.
• Excellent written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Strong analytical and problem-solving skills.
• Confidence using Microsoft Office and other digital tools, systems and databases.
• Strong interpersonal skills and the ability to build effective working relationships.
• A customer-focused approach and commitment to delivering a high-quality service.
• A proactive approach to continuous improvement and improving how things work.
• Experience within learning and development, training, HR or a people-focused function.
• Experience of using learning management systems.
• Experience of using Power BI or similar reporting tools.

Responsibilities

• Co-ordinating Corporate Induction, new managers' onboarding, and leadership and management development programmes across the organisation.
• Acting as a key point of contact for learning and development enquiries.
• Co-ordinating programme administration, communications, training schedules, room bookings and learner records, ensuring information is accurate and up to date.
• Supporting the administration and continuous improvement of our digital learning platforms.
• Producing reports and analysing programme feedback and data to support continuous improvement.
• Supporting financial administration activities, including processing supplier payments and maintaining learning and development records.
• Building positive relationships with managers, stakeholders, facilitators and programme participants.
• Ensuring a high-quality, professional learning experience for all participants.

Skills

Customer-facing

Coordination

Communication

Attention to detail

Organisational skills

Analytical skills

Microsoft Office

Interpersonal skills

Continuous improvement

Learning & development

Power BI

LMS usage

Education

Level 3 Business Administration Apprenticeship

Tools

Power BI

Microsoft Office

Job description

Govia Thameslink Railway is seeking a proactive Leadership and Management Development Co-ordinator to help co-ordinate and support learning and development activity across the organisation. You will drive high-quality programmes, create a great learner experience and assist digital learning platform improvements.

In this role you’ll work with managers, facilitators and participants to deliver induction, leadership development and related activities, while maintaining accurate learner records and