Lead Workshop Controller – Heavy Vehicles

Crossroads Truck & Bus Limited; Hull and East Yorkshire; Sur place; GBP 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Loyalty bonus

Pension scheme

In-house and Volvo training

Rewards gateway

GoJoe app access

Healthcare cash plan

Résumé du poste

Crossroads Truck & Bus Ltd in Hull is seeking a Workshop Controller to lead a busy workshop and oversee day-to-day operations. You will coordinate technician workloads, drive productivity and ensure first-time fix targets while maintaining high service standards for customers.

We’re looking for a proactive leader with strong knowledge of heavy commercial vehicles, excellent planning skills and a clear progression path within the business. Monday–Friday work pattern applies.

Qualifications

• Strong background in heavy commercial vehicles.
• Long-term career with a clear progression path.
• Strong leadership and communication skills.
• Commercially aware and customer focused.
• Organised, proactive and able to prioritise.
• Confident problem solver with attention to detail.

Responsabilités

• Oversee workshop operations and supervisors.
• Deputise for the Depot Manager when required.
• Support fault diagnosis and live job management.
• Maintain quality control and customer satisfaction.
• Ensure workshop KPI's and job card procedures are followed.
• Keep the team, planner and customers updated.
• Develop staff and mentor apprentices.
• Oversee workshop health and safety.
• Support customer reviews and new business opportunities.

Connaissances

Heavy commercial vehicles

Leadership

Workshop management

Health & safety

Customer service

Description du poste

Crossroads Truck & Bus Ltd in Hull is seeking a Workshop Controller to lead a busy workshop and oversee day-to-day operations. You will coordinate technician workloads, drive productivity and ensure first-time fix targets while maintaining high service standards for customers.

We’re looking for a proactive leader with strong knowledge of heavy commercial vehicles, excellent planning skills and a clear progression path within the business. Monday–Friday work pattern applies.