HGV Workshop Controller: Lead & Develop Service Excellence

HGVTraders LTD.; Sheffield; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

22 days holiday + Stats

Training & Development opportunities

Employee Of The Month Competition

Employee Assistance Program

Career progression opportunities

Pension

Death in Service Life Insurance

Cycle to work scheme

Free onsite parking

Job summary

HGVTraders LTD. in Sheffield is seeking an experienced HGV Workshop Controller to lead a busy DAF Trucks workshop. You will schedule, supervise and coordinate maintenance, servicing and diagnostics for a range of commercial vehicles.

The role emphasizes strong leadership, DVSA documentation and high standards of customer service, with a Monday–Friday 8:00–17:30 pattern and opportunities for training and progression.

Qualifications

• Experience as a Workshop Controller within HGV or similar sectors.
• Experience servicing and repairing trucks to meet legislative requirements.
• Strong leadership to manage a busy workshop and deliver customer service.
• Excellent people management skills and ability to motivate a team.
• Experience completing service documentation to DVSA standards.
• Up-to-date knowledge of basic H&S legislation.

Responsibilities

• Schedule and supervise maintenance, repair and diagnostics of Commercial Vehicles.
• Organise service/repair documentation and maintenance records.
• Monitor housekeeping and compliance with statutory requirements.
• People management including performance and absence management.
• Overall responsibility for Workshop performance and service levels.

Skills

Workshop Controller experience

Leadership skills

People management

DVSA documentation knowledge

H&S legislation knowledge

Truck servicing experience

Job description

HGVTraders LTD. in Sheffield is seeking an experienced HGV Workshop Controller to lead a busy DAF Trucks workshop. You will schedule, supervise and coordinate maintenance, servicing and diagnostics for a range of commercial vehicles.

The role emphasizes strong leadership, DVSA documentation and high standards of customer service, with a Monday–Friday 8:00–17:30 pattern and opportunities for training and progression.