Workshop Controller – Lead Heavy Vehicles Operations

Crossroads Truck & Bus Ltd; Hull and East Yorkshire; Sur place; GBP 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Loyalty bonus

Contributory pension scheme

In-house and Volvo product training

Rewards gateway platform

GoJoe health & wellbeing access

Healthcare cash plan

Résumé du poste

Crossroads Truck & Bus Ltd is seeking a Workshop Controller for our Hull depot. The role oversees day-to-day workshop operations, coordinating technician workloads and ensuring high service standards for internal and external customers.

Ideal candidates will have a strong background in heavy commercial vehicles, with leadership, planning and decision-making in a fast-paced environment. Mon-Fri hours apply, with added Saturday mornings on a rotating basis.

Qualifications

• Strong leadership and communication skills.
• Commercial awareness and customer focus.
• Organised, proactive and able to prioritise.

Responsabilités

• Oversee workshop operations and supervisors.
• Deputise for the Depot Manager when required.
• Support fault diagnosis and live job management.
• Maintain quality control and customer satisfaction.
• Ensure workshop KPI’s and job card procedures are followed.
• Keep the team, planner and customers updated.
• Develop staff and mentor apprentices.
• Oversee workshop health and safety.
• Support customer reviews and new business opportunities.

Connaissances

Leadership

Communication

Customer focus

Commercial awareness

Problem solving

Attention to detail

Computer skills

Outils

Computer skills

Description du poste

Crossroads Truck & Bus Ltd is seeking a Workshop Controller for our Hull depot. The role oversees day-to-day workshop operations, coordinating technician workloads and ensuring high service standards for internal and external customers.

Ideal candidates will have a strong background in heavy commercial vehicles, with leadership, planning and decision-making in a fast-paced environment. Mon-Fri hours apply, with added Saturday mornings on a rotating basis.