Lead Workshop Controller - Auto Repair Operations

Igloo Recruitment; Plymouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days holiday including public/bank

Pension contributions

Recommend-a-friend technician bonus

Long service awards

Colleague recognition scheme

Health cash plan

Rewards platform offering discounts

Cycle to work scheme

Job summary

With strong knowledge of repair methods, BS10125:2022 and health and safety standards, you will develop your team, monitor performance and drive continuous improvement while maintaining high quality and safety across the workshop.

Qualifications

• Minimum 3 years’ experience in vehicle accident repairs preferred.
• Knowledge of BS10125:2022 quality standards and repair methods.
• Strong organisational and workflow management skills.
• Experience supervising workshop staff including apprentices.

Responsibilities

• Oversee and coordinate repair processes from strip-down to final checks.
• Allocate work to technicians based on skill and workload.
• Lead daily production meetings and monitor progress.
• Resolve workflow, scheduling or resource issues.
• Maintain compliance with safety, quality and environmental standards.
• Liaise with VDAs, Customer Service teams and other departments to support parts availability and repair planning.
• Ensure workshop tools and equipment are maintained and secure.
• Support staff development and continuous improvement.

Skills

Workshop management

Staff supervision & coaching

Organisational skills

Health & safety compliance

Communication skills

Apprentice development

Tools

Workshop management software

Digital job tracking

Parts management software

Continuous improvement tools

Job description

With strong knowledge of repair methods, BS10125:2022 and health and safety standards, you will develop your team, monitor performance and drive continuous improvement while maintaining high quality and safety across the workshop.