Lead Workshop Controller — Auto Body Repair Operations

Activate Group Limited; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

£5,000 sign-on bonus

33 days holiday

Quarterly bonus up to £2,800 per annum

Annual pay review

Health Shield plan

Life assurance

Job summary

ACTIVATE GROUP LIMITED is seeking an Assistant Manager / Workshop Controller in Manchester to guide workshop operations, monitor throughput, and uphold quality and safety standards. You will lead a team, coordinate repairs, and ensure excellent customer service throughout the repair journey.

Join a growing UK business offering a competitive salary, sign-on bonus, enhanced holidays, and a structured career path with development and progression opportunities at Activate Accident Repair Manchester.

Qualifications

• Solid understanding of the repair industry, vehicle legislation and trade practice.
• Knowledge of Health and Safety, including EPA and risk assessment.
• Confident computer literacy.
• Natural leadership and coaching ability.
• Strong knowledge of the repair process and vehicle construction.
• Ability to stay calm and effective under pressure.

Responsibilities

• Implement operational workshop loading system in line with policy and procedures, with targets/deadlines.
• Liaise with office logistics to monitor vehicles coming into site for repair.
• Optimise use of resources within area of responsibility against targets.
• Deliver exceptional customer service at every step.
• Champion Health and Safety in the workshop and PPE responsibility for the team.
• Flag potential Health and Safety risks to affected parties.
• Monitor and control workshop output and efficiencies.
• Explain repair procedures clearly to workshop and customers.
• Direct use of workshop equipment when allocating tasks.
• Value vehicles at market rate to determine repair economics.
• Keep material wastage within target.
• Ensure no customer vehicle or contents are damaged or lost.

Skills

Leadership

Coaching

Health & Safety

Computer literacy

Repair process knowledge

Calm under pressure

Job description

ACTIVATE GROUP LIMITED is seeking an Assistant Manager / Workshop Controller in Manchester to guide workshop operations, monitor throughput, and uphold quality and safety standards. You will lead a team, coordinate repairs, and ensure excellent customer service throughout the repair journey.

Join a growing UK business offering a competitive salary, sign-on bonus, enhanced holidays, and a structured career path with development and progression opportunities at Activate Accident Repair Manchester.