Lead Waiter | Elevate Guest Experience & Upsell

Chez Antoinette; Greater London; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Cycle to work scheme

Meals

Company pension scheme

Team events

Job summary

Chez Antoinette is a French brasserie in Covent Garden seeking a dynamic Waiter/Waitress to join the team. The ideal candidate will be upbeat, patient, and focused on delivering exceptional guest experiences, with a strong emphasis on friendly, professional service and upselling opportunities.

Responsibilities include greeting guests, presenting menus, taking and relaying orders accurately, and maintaining a clean, well-presented dining area.

Qualifications

• Front-of-house experience preferred.
• Full-time availability requested.
• English language proficiency required.

Responsibilities

• Take accurate food and drinks orders and communicate with the kitchen and managers.
• Provide friendly, courteous, and professional service at all times.
• Meet and greet guests and present the menu with information on allergens and portions.
• Upsell food and beverages to enhance guest experience.
• Clear and reset tables after guests depart and maintain a tidy section.
• Deliver bills and process payments accurately.
• Adhere to health and safety regulations and standards.

Skills

Customer service

Upselling

Teamwork

Professional appearance

Job description

Chez Antoinette is a French brasserie in Covent Garden seeking a dynamic Waiter/Waitress to join the team. The ideal candidate will be upbeat, patient, and focused on delivering exceptional guest experiences, with a strong emphasis on friendly, professional service and upselling opportunities.

Responsibilities include greeting guests, presenting menus, taking and relaying orders accurately, and maintaining a clean, well-presented dining area.